Pet Valu
115 Reviews
- Thursday9 AM–9 PM
- Friday9 AM–9 PM
- Saturday9 AM–6 PM
- Sunday10 AM–6 PM
- Monday9 AM–9 PM
- Tuesday9 AM–9 PM
- Wednesday9 AM–9 PM
About the Business
Pet Valu: Burlington Appleby Village - Burlington, ON | Pet Valu: Burlington Appleby Village - Burlington, ON
Contacts
Call Us
+19056312907
5111 New St, Burlington, ON L7L 1V2
Hours
- Thursday9 AM–9 PM
- Friday9 AM–9 PM
- Saturday9 AM–6 PM
- Sunday10 AM–6 PM
- Monday9 AM–9 PM
- Tuesday9 AM–9 PM
- Wednesday9 AM–9 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store shopping
- Curbside pickup
Recommended Reviews
Marian Appleton
14.10.2023
Pet Valu
Customer service is great. I buy my dogs food and treats there. And when the dog wash can open I use that as well.But as I said the customer service is fantastic. Always ready to help you with your questions and find what you need.
Dave Loft
10.10.2023
Pet Valu
The customer service and care at this location is 12 out of 10!! On Friday evening I called to place an order, but the dog food we use was out of stock. Shortly after, the store received a transfer of that specific dog food. The staff member was able to retrieve my number from the call history and called to let me know. Now that’s what I call going above and beyond!! Regrettably, I didn’t catch her name, but hope this review finds its way to her.
Johan Hugo
08.10.2023
Pet Valu
Many cat tree and dog bed options to choose from. Store has an easy to find layout. Store associate was knowledgeable and helpful. Will return here again soon.
Julia Crisan
03.10.2023
Pet Valu
I take my dog to get washed here about once a month since we are active dog park users and the staff are always super friendly and keep the dog wash extremely clean in between the customers . My dog ripped apart a toy within an hour (had a manufacture defect) and I was able to exchange it for a new toy which I kindly appreciate . It’s cheaper than some other pet stores , Not the cheapest but they have good sales .
Lori Williams
17.09.2023
Pet Valu
The dog bath here is fabulous and so reasonably priced. The water pressure was great, there were several shampoo choices, the drier was powerful, and the staff were very helpful and kind. The setup makes it very easy to bathe your dog and my dog even seemed to enjoy it. I will definitely go back.
Chantel Amber Beth
05.09.2023
Pet Valu
Very friendly, kind staff..however I had my dog in store and I was still given the incorrect type of muzzle for her. I think that employee was more looking to make a sale then to try to actually help me out as it was the only type they had. Shame, rest of the staff is so amazing.
Chloe Evelyn
29.08.2023
Pet Valu
I’m visiting from out of the country and went into this store yesterday. I was hoping to get some pet products to bring to my baby chihuahua back home. Unfortunately couldn’t agree more with Jennifer- I was treated like an inconvenience just for being there. The employees were so rude. The energy in this store is BAD. It needs to be saged x100. I took my business elsewhere.
Mark Woodley
23.08.2023
Pet Valu
Always a pleasant surprise to find the treats my dog especially enjoys at a much more affordable price at Pet Valu compared with the pet food retailers. Updated stores make finding treats, toys, food and accessory items for all pets easy. Friendly staff are willing to assist and self serve pet wash stations available.
Katie Mara
02.08.2023
Pet Valu
Amazing customer service. Gina who was working on Monday Aug 23rd really helped me out to pick up my cat food with my sleeping baby. She went above and beyond. Thank you so much!
Mir
20.07.2023
Pet Valu
I couldn’t agree more with the other reviews mentioning the attitude of the employees at this location. I genuinely felt like a burden even walking in the door. Both employees were very rude and condescending when answering questions. My partner and I decided to leave and not buying anything after feeling very uncomfortable with our interaction with them. Don’t work in retail with people if you don’t know how!
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Map
5111 New St, Burlington, ON L7L 1V2
Pet Valu