Lids

They sell fake new era hats. Probably people would buy the real ones then return fakes.The workers have no idea how to tell if they are fake or not.Fake new era hats do not have a hologram stitching thread on the tag of the hats. If you are a worker here do the right thing and throw out all the fake ones.

Great selection of hats and especially the custom designing options they have. The staff is very friendly and enthusiastic .I am really impressed with the quality of embroidery stitch they did on my hat. Highly recommend it.

Awful staff! My boyfriend and I came here to get information about getting a customized cap, and the complete lack of information given, when asked what was needed for us to come get it done we were told ALL WE NEEDED was a PNG and then they gave us a price for the hat and customization and a time range, and we were satisfied at the time to come back later to get this done for an event he is playing at.Little did we know, he forgot to mention a REALLY IMPORTANT DETAIL that we would need to get the PNG pictures digitalized, which apparently can take weeks, and is another additional price for each image! Now we won't be able to get this done in time for July, and it has really caused an upset in plans.I don't recommend going to this location. Terrible.

Absolutely love taking the train here from Vancouver only to find that the store is closed on a Friday with no mention of it being closed on Google or anywhere else. Thanks so much for wasting my time, really appreciate it. I'll be sure to come back and shop at your store never again because that's ridiculous.

Great store to shop when things on sale. I got new era 59 for 6 bucks sweet deal! wait for the deal! Great selection on hats its pricey if you pay the original price

Sitting here well after the mall opened and nobody showed up...started to read reviews and this seems to be the regular here....completely unprofessional should be removed from the mall

It's a good store for sports hats

Was there three times in the last few weeks and at all times, no staff greeted me or asked if i needed help. All times i was there their representative was behind the cashier desk on their smart phone. Other customers seemed to just walk around trying hats on. Not impressed at all. Definitely some customer service training is needed here!

Lots of nice Hats. Nice sales and discounts.