‭Raffi Jewellers‬ - Official Rolex Retailer

I would recommend Raffi Jewellers - Cambridge without hesitation. Whether you are looking for an AD for your next watch or a trusted provider of fine jewellery, this location is absolutely no-nonsense, equitable and honest.I would especially recommend Pierre who went out of his way to provide me a pleasant experience in selecting a watch to commemorate a memorable moment. He was patient, knowledgable and always had my best interest in mind.I am proud to join the list of the plenty who recommended this store and excited for my next visit back.

Lukas is the best! I bought my first luxury watch elsewhere on vacation and got in contact with Lukas to order a strap for it, he treated me with such patience and kindness right from the get go despite not purchasing my watch from him. He was more than happy to show me around the entire (beautiful) store and answer any questions I had about anything with a very high level of knowledge. I won't go anywhere else in the future and look forward to buying my next watch (and the one after that) from Lukas.

My fiancée and I had an excellent experience at Raffi Jewelers in Cambridge while picking out our wedding bands. Angela was amazing. She started by cleaning my wife's engagement ring, which was a great start to the experience. Angela was an exceptional listener and really took the time to understand both of us and our preferences. Even when we wanted to look in a different price range, she never judged us and made sure that we found exactly what we wanted. We left feeling completely satisfied with our choices. Overall, I highly recommend Raffi Jewelers and especially Angela for anyone looking for exceptional service and quality jewelry.

I had the pleasure of experiencing exceptional service at Raffi Jewellers, specifically with Pierre at the Cambridge location. Pierre made my purchase of a Rolex a smooth, easy, and comfortable process. Not only did he provide excellent customer service and product knowledge, but he also went above and beyond by including kind gifts along with my Rolex, which was a delightful gesture.Pierre's attentiveness and willingness to make me feel comfortable throughout the entire experience were truly commendable. His genuine care and personalized approach made me appreciate the exceptional service provided by Raffi Jewellers.I highly recommend Raffi Jewellers and Pierre for their outstanding customer service, product expertise, and the thoughtful gestures that enhance the overall experience. Thank you to Pierre and the entire team at Raffi Jewellers for making my purchase truly memorable.

I had a wonderful experience purchasing my Tudor Pelagos 39 from a friendly and professional sales rep at Raffi Jewellers. Eric showed me the features of the watch and made sure it was sized perfectly before I left the store. I felt like a VIP throughout my entire in-store experience and could not be more impressed with the excellent customer service I received. I'm looking forward to purchasing my next watch and recommending this store to my friends and family. Thanks, Eric!

I am a new and happy owner of the iconic Omega Speedmaster Moonwatch, and the fabulous purchasing experience at Raffi Jewellers tops it off wonderfully. I want to do a special shout-out to Lukas. He is professional and knowledgeable, always ready to answer my countless questions. He and the team never made me feel being pushed to make a decision, while ensuring the purchase experience as a special occasion for me. I can see why Raffi is highly regarded as a flagship boutique in this region and I highly recommend it.

Went in to browse stock and express interest in a particular watch. The S.A. was not helpful, didn’t take any information down regarding my inquiry and essentially told me I’ll never get the watch I’m looking for from them, meanwhile the S.A. is wearing the exact watch I’m inquiring about - very fishy.On top of this, he took my watch to clean it and my watch was returned to me dirtier than how it was when I walked into the store. These people are holding the desirable Rolex models for their high spending clients, family and friends meanwhile the average consumer comes in just to have a sales associate politely tell you they won’t sell you a watch.This will be reported to the Rolex regional rep via email and I hope they investigate the highly toxic environment this AD is creating.

A wonderful experience with Raffi in purchasing a new watch for my wife for Christmas. Pierre was extremely helpful and excellent to work with. His knowledge and patience with a bit of an indecisive customer (my wife) was very appreciated. We will definitely be coming back. She absolutely loves it.

What a gorgeous store. Can't believe I had never been here before. The experience was incredible. Eric was the most knowledgeable and enthusiastic watch salesman I have ever dealt with. He helped me narrow down my purchase to my first Breitling in my collection! Love it! I'll be back... soon!