Hampton Inn by Hilton London

I stayed at the hotel from Saturday June 10 till the 11th. When I went to go check in on Saturday June 10th at 3pm I was helped by a young female. She made me feel belittled as she was very hesitant to helping me, asked where my father was and talking to me as if I was a child. I am 19, travelling by myself and was looking for some help. I felt very uncomfortable

Stayed here last week for 2 nights with my whole family (2 adults, 2 children) main reason we chose it was the pool. Big mistake. Pool was so cold my daughters lips were turning blue after 5 min in the water so we didnt really get to use it, for $200+ a night I'd think you can afford to heat the pool to a reasonable temp.Breakfast was plentiful, if you can handle eating it, my kids wouldn't touch it, don't blame them. Very bland/soggyCable tv lags every few seconds making it difficult to watchHad to clean pubes out of bathtub that they didn't bother too.Mini-fridge doesn't get cold enough to be of any use.100% not worth what they charge per night.Won't stay again.

Great hotel for anyone to stay at. The hotel and rooms were very clean. The complementary breakfast had lots of options. It was very good. All the staff I spoke with were very friendly and helpful.

I worked here a few years back.. The front desk office workers & Stuff are awesome and treated the guests well!Manager David insist Manager Tara, (I think) awesome teamKim Housekeeper manager Great at her jobKitchen lady was friendly ..

Great location off the 401 HWY but traffic noise . Lots of parking but not secure, lock car doors.Room was clean but little over priced for the size & no full kitchen area.Next time we will try a order place to compare.

The staff were very friendly & helpful. They also showed a lot of patience the weekend we stayed (baseball tournament with 100s of kids staying the same weekend)Rooms looked felt & smelled clean.Mini fridge barely held a cold temp. (Unfortunately, like most hotels) A/C worked fine and not loud or smelly.Ice machine on specific floors only2 elevators2 Luggage carts (looong wait)*Just use luggage with rollersLaundry machines (1 washer 1 dryer & supplies can be bought)Gym was decent. You can do cardio on bike or treadmill. Weight lifting through pully system.Swimming pool is indoor, small & incredibly hot.* You will sweat, make sure you are dressed appropriatelyBreakfast was included.Liquid Scrambled EggsHome friesMorning Sausage LinksBelgian waffles 2 sizes (made fresh and by you)*Fun & easyFruitsYogurtCerealOutmealBagels, muffins & toastJuiceWater coffeeTeaHot chocolateFree wi-fi

We had a terrific stay at this hotel, when staying for a baseball tournament. Sometimes hotels don't love big groups, let alone big groups of youth. But this hotel took the extra steps to make us feel welcome. The breakfast is perfect for a team. The pools was fun for the kids. Great stay.

We stayed at the Hampton Inn for a baseball tournament this weekend. The staff was great. They were prompt in their responses and courteous. They even stored items for us in their freezer! You get free continental breakfast as well.The issues, however, were cleanliness and the room itself. The first day we stayed at the hotel, we found a towel with brown stains. We let it go, thinking it was a one-off. The next day, after they cleaned, we found brown stains on the comforter AND on the bed sheets. Disgusting. This really bothered and upset us.Also, the AC unit in the room was SOOOO loud. It sounded like a car engine starting every time it turned on. It definitely needs to be replaced or fixed. We didn't sleep well at all, unfortunately, as a result of the noise from the A/C.It's too bad because we would have rated it much higher if the room was clean.

Easy on and off...easy to get to our other local destinations. Staff was friendly and accommodating. Room was as described and expected.

Do not go here unless you check your reservation clearly. I booked with a group of 12 families for 2 nights. Of these families I was the only one who was booked for 1 night. Once I didn’t check out because I thought we had 2 nights….. I was asked to leave the room. I pleaded my case and absolutely no alternatives or compassion was given. Main concern was the next guest coming in and we had to go. I was headed to Niagara and couldn’t make it back. I was assured that the room was being cleared out as we speak…..without my permission. Someone was taking our things and loving them to somewhere I didn’t know. No alternatives other than stay at our sister hotel and btw pay their price (we had a group rate at hampton inn Hilton).Poor front desk staff and terrible manager who just repeats themselves and doesn’t care about you. Beware.