Save On Foods

We ended up here two days in a row. One of our party has strict dietary requirements. The restaurants in town didn't really accommodate this or were very expensive. Save On Foods rescued us with excellent chicken pot pies and delicious Thai chicken soup on the first visit. The second visit was for a gourmet sandwich with chips and a drink deal and snacks. Interesting to us, as visitors to Canada, to see what brands and what groceries might differ, and found the rolling shopping basket interesting. Bought a Proudly Canadian" reusable bag

One of 2 Large Grocery Stores in Fernie.Save-On-Foods is the BC based store, Parent Company, Pattison Group.

Terrible staff. Extremely rude in their speech and behaviour. Could not understand basic English. Threw the receipt at me. Store is mismanaged and disorganized. Meat and vegetables are at opposite ends of the store. Why?

Excellent customer service ! Had my grocery online order ready 2 hours before and we happened to arrive for our trip early and they gave us our order ! Friendly Awesome staff . Wish I had got the gals name in online grocery today she was super friendly and awesome , shout out to you today for having them all ready early !! You deserve a bonus !!!!

They sell moondrop grapes here which were awesome. Tubular fresh grapes which are stick shaped. Highly recommend trying them as they are crisp, juicy, and sugary sweet. They also have a nice hot foods section like those you find at Safeway with Roast chicken and onion rings. Both tasted acceptable to good and were affordable. What's cool is they also sell a bunch of speciality items like fancy cheese, artisan sodas, and assorted olives. Basically it's a very well stocked grocery store with everything you need and comparable to big city grocery stores.

Should this grocery store be inspected by BC consumer protection as well as sanitary regulators, it would surely be shut down. Should you unfortunately find yourself obligated to make a stop st this place, be sure to inspect expiry dates on products as well as scanned prices vs advertised prices, For instance, we purchased a veggie plate advertised for 17.99 and were charged 29.99. The cashier was kind enough to begin the refund, but the manager’s approval came extremely hostile. We got refunded for the extra money paid but it still left us with a more than sour aftertaste in this business. Avoid this place at all costs. We will be switching to independent.

I just want to say thank you to Michelle who went out of her way to help me the other day. I dropped an entire jar of pickles on the floor and she stopped everything she was doing to clean it up for me. She was so kind about it. Thank you Michelle!

Dealt with Alice in this store today around 5pm Aug 28, while paying bill she asked for donation and we refused. She was so rude and said Oh my god! Not sure what was she expecting from us. She did somewhat same with previous customer. Need some coahing on customer service. Manager can contact me if need more details.