Pembina–Emerson Border Crossing

Single commercial lane what a joke! Now putting all the cars through the commercial lane as if it doesn't take forever to cross as it is !!!

Commercial drivers are facing continous long line ups in the morning recently which is causing long delays for most of us.

The officer that we in counter yesterday was unproffesonal and unconsiderate. He charge us for the bills that my wife just accidentally mix up with the bills that we bought from grand forks. Its un honest mistake that the reciept of past food that we buy was mix with other. Were allowed to consume $200 each. So $600 for three of us but we only consume$330 for a day. And the officer just told my son next time dont mix that receipt. If i was the officer i wave that or give him warning ,and not charging $57.71 us that we just already paid. Probably if we didnt declare something the officer will charge us more. Its a scam!

Wow! I really got lucky when I showed up at Officer Swansons window. She treated me with human to human language and attitude instead of officer to criminal language and attitude. I appreciate that. I would have left her a tip but a tip in this situation looks a bit like a bribe so I opted out. She deserves a raise....

We had a great experience! Officer Anderson on the Canadian side was so kind and helpful (especially when we realized guns aren’t allowed in Canada) and Dr. Augenstein (DVM) actually accommodated processing our horses after hours. We were so thankful since harsh weather conditions delayed our appointment time. We were a little worried by past reviews, but have to say our experience was fantastic!

Horrible experience. Too many details to post. The canadian agent was some chic showing off to her co-workers, half of who were eating dinner at their desks. Highly recommend crossing into Canada at any crossing besides this one.

It takes around 2-3 hours to cross the border they very slow specially from last 2-3 months However ,the officers are friendly .

Crossed Canada to USA on 31 May 2023. Was met at kiosk by an American officer. Unbelievably friendly. Welcomed us to the USA. Great greeting as we departed. THEN, returned to Canada approx 3 hrs later after picking up some building item at Menards that could not be found in Canada. No one was at the Canadian entry lane so it was easy to move up to the kiosk. Canadian border officer was pleasant and of course we had to park and pay some duty/tax. Not including the kiosk officer, there were four CBSA OFFICERS inside sitting at the counter. We were processed separately as my purchase was 25 $. The other purchase was greater. No problem. But Officer Shin dealt, one at a time , with us. All in all it went smooth. But watching one male officer on his phone gaming at next chair over. Saw female officer two chairs over on the internet computer, reflection of her screen visible from widow/picture glass behind her. She was checking out fashion clothing. The other male officer was sitting idle. I am curious why the 3 none engaged officer couldn’t have assisted. Also , it was great to hear the USA agent welcome us to the USA, sure would have been nice if the Canadian officer had more of a personality and some friendly “welcome back” conversation vs just collecting in a robotic fashion the duty/tax. Oh well.

Not a bad place if you have all your ducks in a row. If you're dispatch/ broker does all the paperwork correct. Never had any trouble here but never gave him a reason either