ArrKann Trailer & RV Centre Calgary East

We bought our first trailer from arrkan earlier this year and all i can say is it was a great experience from day 1 looking at trailers with Neil and the whole purchasing process with Michelle. We unfortunately had to go thru warranty for a water leak by the end of summer but arrkann took care of everything and it was a painless experience. They've earned our business for our future purchases and we'll recommend to our friends and family.

I would like to take some time to tell you about our experience with ArrKann Trailers in Calgary. We made a purchase quite some time ago (March 6) during an indoor RV show. My wife and I have been talking about getting a new trailer for about 4 or 5 years but our 2007 Hybrid owed us nothing as we had it since brand new.I had seen this model of trailer that we purchased online a few times but we went to this RV show as we heard the advertising on the radio and I seen it on social media too. After walking around and going through 20-30 trailers we kept coming back to the one that we had already identified as something we wanted.We finally got the opportunity to speak to a salesman, his name was Rob Minarchi, we later found out that he was far more than a salesman he was the Director of Sales and Finance. He took a lot of time to give us a lot of information and knowledge so that we could make an informed decision. My wife and I over analyze everything!Rob introduced us to another person on this day, Brett, who also helped out with giving us some specific details on the trailer we were committing to purchasing. There was ZERO pressure from these two guys. They left us to contemplate the large purchase and we relaxed in the demo of our soon to be new trailer.After some time they came back in and I asked Rob a question, which I hope he didn't take too personally or as an attack. I asked him, why have I never heard of ArrKann RV?" Rob took total ownership of that and told us that he is the reason we haven't heard about them

Not our regular RV dealership. Passed through on our way to the Rockies on vacation and we experienced a wiring fault on our camper brakes. They were able to help us figure out that there was a problem with both our camper connection and truck connection - which helped us make a plan on what next steps needed to be. They didn’t charge us for their work and were so kind and understanding. Amazing people!!!

The staff at Arrkann are angles!!! They came to our rescue while out on a long trip away from home in Houston, Texas. We were unable to locate an extremely difficult part to find and they worked with us to find a solution. Both the front office staff and service center staff went out of their way to ensure we were back on the road and able to enjoy our trip. Their customer service was unmatched to any dealership I have ever been to in my life. An often underserved area in RV ownership begins the minute you leave the lot and the sale is complete. Without a doubt I am confident that Arrkann will exceed the needs of their customers ensuring they are able to maximize their time in their RV creating life memories rather than life stressors. From the bottom of my heart, I can not thank you all enough for the empathy and compassion you showed my family when we were in need.

My experience with Arrkann started a year prior to my purchase when i brought my previous trailer in for winterizing. The service staff were able to immediately and confidently answer questions I had about my trailer that the selling dealer couldn't answer.This summer when planning to de-winterize my previous trailer, we discovered that at 3 years old it was falling apart waaaay to fast. Naturally, this was upsetting and shattered my confidence in the trailer lasting the years we wanted it to. After a call to Brock, my wife and I decided that we had the option to upgrade, take a pill on the current trailer and get something we can be confident in. Bob helped show us the trailer we were interested in and did a fantastic job showing us the the features. He was very knowledgeable and sincere. The whole process was genuine, no sales tactics, no gimmicks, just good people helping us in a tough situation. Michelle did a good job with the paperwork, make it quick, easy and stress free.Picking up the trailer took 4 hours, and I mostly blame my finicky hitch system. After getting our parts tour and getting loaded up with gear and swag, Cory and martin worked overtime to set up our hitch to get us on the road safely.Thanks Arrkann staff for everything!

Honest. Upfront. Professional. Friendly. Experienced. Experts at finding solutions to your problems.This is how I describe the team at Arrkaan.I dropped off my trailer to have some work done and my experience with Madison, Kyla, and Trisha was absolutely amazing. These ladies are the most helpful, upfront, honest, and professional bunch of people I have ever dealt with. They worked hard to take care of my issues, updated me regularly and genuinely took care of my needs, I cannot ask for a better team and a better experience.I may not have urchased my travel trailer from Arrkaan, but they sure will be my number #1 place of choice for any service needs moving forward.Thank you again ladies!!!

I purchased my trailer from ArrKann several years ago and they have helped me out quite a lot.Coming back from the US in High covid season, we had to isolate in the trailer in Canada. My furnace packed it in and their service manager drove a new part out to me and provided moral support for me to install the new part. Each time I've had a problem or needed something the couple of different ArrKann locations I have gone to, helped me quite a lot.At this point I have nothing but good things to say about this RV dealer

Amazing staff who have known d want to help. Not at all pushy which is great.We ended up purchasing a new trailer from them and they were nothing but helpful through the entire process.If you are at a dealership and feel under pressure come here instead as they will happily help.Highly recommend

I find this company quite expensive and not a lot of attention to detail on the repair side of things. The service up front are always very nice and helpful but I find the backend lacking. Took a trailer here because of wiring issues and they charged me over 1000 but didn't solve the problem and didn't tell us that. When we returned and confronted the service department that the issue was still there, we were told that they were stumped to what the problem was and told to take it elsewhere. They did suggest a couple of places to go. We asked about the charge and were told it was for their time and they did end up replacing a couple of things. It would have been better for them to advise us before the job was started that wiring was not their strong suit.