Estrada Car Rentals

A friend of mine was given a rental car and told their km limit for time of use was 3000km. Upon returning the car they had stayed within their allowed kilometers but were charged a premium because he went over a 'daily km allowance' which he was not made aware of when he rented the vehicle. So even though they were not over their km allowance for the time they had the vehicle they were still charged a HUGE premium. Also offered him a deal if he would pay cash? So sketchy.

They are thieves they over charged me by $350.00 for kms I didnt use and said if I paid cash it would be cheaper. I had 3000 kms to use I only used just over 2000 but they said I used to many kms in a day. Absolute crooks. I only gave them 1 star so I could get in and leave a review. Beware of this car rental company. They will overcharge and steal your money.

DO NOT TRUST THIS GUYS!!! They are shady crook people. They will talk you out to get the car from them and very nice but ince you signed, your nightmare will start!! They will drop the car to you but they won’t pick it up!! NEVER AGAIN TO THIS PEOPLE!!!!BEWARE OF THEM!

Excellent customer service and very professional team. They have new vehicles in the fleet. I will recommend them as they do direct billing to Insurance. (:))

I recieved a van with a USED MASK BESIDE THE PASSENGERS SEAT! Unacceptable. To go with it was a bunch of other peoples garbage, liquid spills down the seats and dirt. I put my 2 day old newborn in this vehicle and cannot believe the negligence especially during a time like this. I will never use this company again.

Excellent services. They provided me GLC300 for almost a month. Overall good experience.Highly recommend

They did a FRAUD with me.ABUSIVE BEHAVIOURTHREATENED me when I said I will report itCHEATED the Insurance companyI could keep writing. DO NOT DEAL WITH OAKVILLE LOCATION.ITS been worse than a Nightmare.

Worst car rental experience. What a waste of time and money! Horrible customer service. Arrived to pick up a Toyota Camry - they told me the Camry had a flat tire and gave me a Dodge Journey instead (not at all similar to a Camry and none of the same features). The paperwork they gave me still had the Camry information on it. The Journey had a dead remote battery (car is push to start" - you cant turn it on with a dead remote). I called several times about this and left messages during business hours and they didnt get back to me until hours later. On top of that

My husband rented a car from these people- it was recommended to us by the tow truck driver after his car accident. They just picked up the car today and said there is a scuff that wasnt there before.. the day they dropped off the car to us , it was very dirty which covered any scuffs that would have previously been there. My husband washed the car last night which made it visible to see any scuffs on the car and now they made us pay $200 for this scuff that they're blaming us for. Ridiculous! I will not be using this company again nor do I recommend this company.

The cars are not well taken care of, i was brought a dirty smelly car, the inside was like someone sat sweating and eating mcdonalds. I had to go out of pocket to get the inside cleaned and had to buy 3 air fresheners to get the smell out of the car, the inside of the windows were brown after wiping them,I had to buy my own wiper blades for the car because they were worn and didnt work. tires on the car were atleast 50% worn. Not to mention all seasons in the winter (probably the cheapest option for them)I dont trust this car at all. I dont trust the service. I dont trust the people.Im pretty worried about what my bill is going to be aswell and all the hidden fees they didnt tell me about.Super sketchy service, i would not reccommend.