M & I Sewing Machine & Services

I have a Sears Kenmore sewing machine that is 43 years old which had never been serviced. It finally stopped working and I expected I would face a big repair bill, or I would have to buy a new machine. After much researching (not easy to find someone to service sewing machines), I came across the good feedback on M&I. So I took my machine in for an assessment. Ivy tested it on the spot and assured me that the issue can be resolved. She was very clear on her quote and if parts needed replacing and she encountered more than just a basic service, she would phone me before proceeding. Such a relief for me to leave it with someone who I felt was honest and experienced. She completed the repair in a few days and when I went to pick it up, she demonstrated how to use the machine efficiently. Thank you Ivy. You are a gem!

I am so thrilled with my newly serviced old"

Lily knows her craft and loves what she does. My machine is working like new again and she took the time to show me tips to keep the machine in good working order.

Ivy is very professional and passionate about sewing machine services. She spent over an hour helping me understand the machine better and I learned a lot from her. Happily getting myself ready for the new sewing projects again!

Ivy is an expert in fixing sewing machine. My 34 years old Singer sewing machine was broken. She clearly explained what the problem was for this old timer". As this machine was my wedding gift

EXCEPTIONAL!!! I can't thank Ivy enough for repairing my Pfaff machine in such a professional way. This Pfafff repeatedly had the same problem for the last 25 years. I must had taken it in at least 5 to 6 times to Pfaff and always thought it was the bobbin issue. Of course, they would never discuss with me the real problem. Finally I googled and gave Ivy a call if she could repair my model. When I arrived, she gave me a quote which was MUCH less than I expected. Two weeks later, she phoned and I went to pick it up. Ivy explained to me the issue was with the upper lever. She did a thorough cleaning job and removed all the lint that was accumulated over the years. And further, she advised me how to maintain my sewing machine so it would last at least 10 years without another tune-up. IF YOU EVER WANT someone who is honest and knows about repairing, talk to Ivy. You'll be a happy customer.

Brought my sewing machine here, and I could not have asked for a better experience. Ivy was incredibly kind and professional, and even gave me lesson on the do's and don'ts with my machine to keep it from breaking again! Repair was reasonably priced. Would definitely take my machine here for repairs or a tune-up in the future.

My 20+ year old Pfaff Hobbymatic970, a basic manual sewing machine, had been having problems for a while. The tension was off no matter how I adjusted it, and the press foot would not stay down firmly at all. It seemed the interior mechanism was in need of a major tuneup. I google searched for sewing machine repairs in Vancouver and found M&J Sewing Machine & Services on Broadway has a fairly good review. I called first to check if they repair Pfaff machines, they said they only repair manual Pfaff machines but not computerized ones. I took my machine in on a Monday and it was ready for pickup on Friday.Ivy, the owner, explained thoroughly what was wrong with my machine and walked me through how each component should work properly. She also reviewed with me how to loop the thread and bobbins to get the correct tension, and a few more tips to get the most out of my sewing machine.Ivy also carries some parts and accessories. I bought some bobbins for my machine which is not available in fabric stores or on-line stores.I am very pleased with the repair and service provided by Ivy. I highly recommend this place and will definitely go back for future repair when required. The repair fee is also reasonable. It is a cash-only store and a 50% deposit is required.I hope this review is helpful.

Took my machine in for a service 6 months ago. I let them know that the sewing machine's foot paddle is sticky and would like them to look at that. They cleaned and oiled the machine but nothing else is fixed. The lady told me nothing was wrong with the paddle and it's likely to have a loose wire and she wrapped the wire with black electrical tape. Which did not make sense to me at the time since the light was working perfectly.Today a part came off from the foot paddle and that was loose the whole time!Unless you don't know your machine or you have a novelty sewing machine, I recommend taking your machine to a real sewing machine servicing company. They may have good customer service, but they really don't know the machines.