Commissionaires - Victoria, the Islands and Yukon

Very bad experience. I went for FBI Certificates (Identity History Summary Check), I showed the staff the request email FBI sent me. the FD258 Form downloaded from FBI website and they kept yelling at me said I should know what kind of service I need. That is the service I NEED!!!! I came here and pay for 89 CAD to save the time and effort to check how to do a very standard process. YOU should be the one telling me HOW TO DO IT, not me telling you! Especially after I said the formal name of the document, they have no idea what that is! Funny thing is they finally gave me a fingerprint on FD1164 titled Identity History Summary Request, the name I said at beginning! also, FD1164 is the wrong form for me because I applied online, and 1164 is for mail only. SOOOOOOO unprofessional, don't even know their own job, and judging me all the time for being not sure!

Had to get my fingerprints taken for a name change. Showed up early for my appointment and they were able to see me immediately. Super friendly and helpful staff. Easy parking. Glad for the smooth experience.

I had a pleasure to encounter people and service like this. Very courteous, professional, kind and respectful. The Gentleman at the reception, I think his name is Dan, what a wonderful and helpful. I arrived one hour early and the area is residential. He came out to the main street to point the Cafe which is under a residential building. The servers at the cafe was very polite young adults and ate my lunch. Back to the office at the time of my appointment and met with the person who took my fingerprints. What a gentleman. I was nervous I told him. And he reassured me that no reason to be nervous and It was done quicker than I expected. I really wanted to say thank you for the courtesy, respect and proffossionalizm. Arsema.

Spoke and met with Don, very helpful and polite person.

Quick and excellent service, very kind and generous staff. Helped me get my electronic finger prints for FBI PCC USA

All business here. They helped get finger prints done

It was good, there's appropriate parking if you come early in the morning

The experience there was fine. The process was quick and easy. My only wish is the website would state no one would be there to do finger printing during lunch and state the time. It would of saved me on gas and time.

Needed to get some prints done , there was a little technical glitch with the scheduling however the staff got back to me right away and explained , luckily it wasn't too busy of a day so I was able to pop in without an appointment . I was greeted with smiles and a few jokes . Everyone was personable yet professional, from doorway to desk was clean and organized. Fantastic experience

Low pay jobs with mandatory Union fee. When you substract this fee into the wage, you are actually below the BC min wage of $16.75.