Capital City Specialty & Emergency Animal Hospital

5 out of 5 isn't a high enough score to reflect the extremely high standard of care provided here. I would recommend Dr. Thatcher and Emma to anyone seeking a highly educated and skilled dental specialty team who they can really trust. I truly believe that Dr. Thatcher cares about his patients and understands how important his role is in the lives of the pets he treats and their loving families. He is extremely knowledgeable and willing to share that knowledge. He helped me understand my dogs health concerns allowing me to make informed decisions while advocating for my pets health. Emma is the wonderful, highly-skilled veterinary technician who helped us and is clearly extremely competent, a great communicator and very kind. I have a healthy dog back home with me after our visit for which I am very grateful, and would trust the team with Jax again in the future.

Great experience from reception staff to vet care. A lovely receptionist fit my puppy in last minute and Dr Pelot was attentive, kind and knowledgeable. The hospital is modern and spacious. Highly recommended!

This place is fantastic. I brought my very sick Yorkie, Matty in and everyone from the lovely reception ladies, to the many vet techs (Amanda, Vary names I can remember) to Dr. Amy B., Dr. Jackie, Dr. Schwartz were absolutely amazing. Kind, gentle, professional, open and honest! They truly care and I knew my baby girl was in great hands. Excellent service from start to finish! I wish I knew more names but every single person I came into contact with was simply amazing! Matty and I want to THANK you ALL from the bottom of our hearts. I owe you her life! <3

I highly recommend the Capital City veterinary hospital after recently receiving services for my cat. The quality of care and facilities, the staff's love for our animals, and the empathy shown during hard times make this veterinary hospital one of the best in the Ottawa region. Thank you to the staff for a personalized experience during the last moments of our cat's life.

Amazing veterinary hospital. Brought my cat, Bella, in when she accidentally cut her paw. They were compassionate, transparent and thorough especially after such a scary experience. I hope to never have to visit for an emergency again, but I know if I need to, my pet will receive the best care here.(The little heart on her bandage was put on by the team here, it warmed my heart)

Today we had the most amazing experience at Capital City Vet. Our dog chipped his tooth and he was able to be seen right away, and got a (same day) specialized dental treatment that allowed our 1 year old husky to save his tooth. Dr. Thatcher and the rest of the team were so kind and helped me and Zeus feel comfortable. Dr. Thatcher also helped me clearly understand the treatment process and explained why this was the best option. I highly recommend this clinic for emergency visits, you can trust that your pet is getting the best care possible. Thank you so much from the bottom of my heart.

If you need urgent care for your pet, this is the place to go. Everyone who works there show such compassion sick pets and their mums and dads who are worried about their fur babies. Thank you so much for taking such great care of our boy Buster!

What an absolutely beautiful location this is. Nobody likes to have to visit emergency animal care, but going into this location you feel at ease. The staff was extremely kind and respectful.I would 100% travel across the city to visit this location over others.

Staff were wonderful with our beloved dog's end-of-life care. They were able to fit us in urgently and were thoughtful, sensitive and treated him (and us) with compassion throughout. They subsequently sent us a condolence card, which went above and beyond anything we'd expect. Great staff and in a very nice, new clinic.

A big thank you to Dr. Kara Magee and her team. Bailey Buttons finished her chemotherapy protocol this week and is in full remission. Yay! Thank you to the kind reception staff, all the assistants and technicians who looked after Bailey and especially Dr. Magee who kept us hopeful even when Bailey did not respond to the initial treatments as we hoped . Dr. Magee did not give up and persistence paid off! We are so happy to have Bailey Buttons feeling better and in our lives for a longer time! From Tracy, Taryn and Bailey Buttons!