My Loud Speaker Marketing

I am grateful for finding Matt and his team. I have talked to over 70+ marketing agencies and they are at another level. The level of detail and thought they put into their customers is unbelievable. To the point where they understand the customers business better than they do. They work with integrity, honesty, transparency and creativity. They are true professionals when it comes to marketing and business. I look forward to working with them in the future and anyone working with them is lucky to have such a great team supporting them.

I am extremely grateful and lucky to have found MLS quite randomly online.Matt has been very understanding with us (as a startup).The team has been next level in terms of quality of work, excellent communication, and transparency.I recommend!

We worked with MLS from Feb 2021 to Oct 2022. I’m very selective about which marketing agencies we work with, having been stung by one agency and one marketing freelancer in the past. There are too many Vancouver-based agencies that want a ton of money and deliver nothing in return.What caught my attention about My Loud Speaker was how well Matt was able to identify our major pain points. I felt confident that committing what for us is a sizable marketing budget would have a good return on investment.Unfortunately, that didn’t turn out to be the case for us. While MLS was able to identify our pain points, they weren’t able to fix them. In fact, I feel that we are in a worse position now than before we signed up with them, which blows my mind given that we've never been more appealing to customers.The MLS team was given pretty much free rein to carry out our marketing project, since I didn’t want there to be any excuse if things didn’t turn out the way they had envisioned. The only exception to this was that I insisted that our current web developers be responsible for the technical aspects of our website update; nevertheless, the MLS team dictated what needed to be on there, how it should be laid out, and how it should function.The work done by MLS was extensive: Research & Brand Positioning Strategy, Website Strategy, Copy, & Design, and Marketing & Communications Strategy. These categories don't really illustrate the amount of work involved by them and by us.During the process, I started to feel that what had started off as a very personalised and high quality service became a pass-the-baton approach, as we moved from one person to another. Some staff turnover at MLS compounded this feeling, as we had to work with a temporary project manager before the replacement came along. I honestly didn’t feel that anyone I was dealing with cared about our project being successful, nor cared how the money we were investing was a lot of money for us. Their lack of physical office space (a cost saving thing for them) and seeming unwillingness to visit us (further cost saving) make it seem all the more impersonal. The expression of concern and positivity seemed very fake and the whole virtual meeting situation and lack of interest of the owners exacerbated this. But, I wanted to trust their judgement, expertise, and process.After a certain period of time, I felt super frustrated and pointed out that we weren’t getting the uptake in responses we had been looking for; in fact, interest had gone down, not up! When I expressed my frustration with this, the response was that MLS deals with marketing, not sales. However, the issue is clearly with the marketing, since there is nothing to sell if people aren’t contacting you, or aren’t turning up to appointments, or aren’t completing applications that they’ve begun.In our initial meetings with Matt, he made it very clear that their job was to make it so that the customer was already clear about what we do (and don't do) and were sold before they even walked through the doors. I'm not sure if the MLS team sees things this way, though.Eventually, I had to tell them that it wouldn’t be fiscally responsible for me to invest any more money on working with them.Ultimately, I believe that MLS’s work would probably - eventually - work out for us. However, we don’t have the money to continue to invest $100K per year for years with no results.I feel that MLS should realise and be upfront about the fact that their efforts are part of a long-term investment and that results are probably not going to be immediate, at least not in our industry. They should want to partner with companies like us for years to come. This involves reducing their prices so that companies like ours can afford to be with them for long periods of time - and not get so frustrated by the complete lack of ROI in the short term. I thought we'd at least break even on the investment, but we would be financially better off never having started the project.

Working with Matthew and the team at My Loud Speaker was a fantastic experience. Their team was creative and professional as well as patient through the process of recreating an extremely complex website platform. Although the website is complex, they created a user interface that is simple and easy to navigate. Due to operational issues with our former website, the team was required to recreate a model without being able to properly test the functions required. They worked closely with our team and were able to recreate an even better, more efficient and dynamic site. The overall design and functionality has been a huge success for our business. We have seen a significant increase in traffic and satisfaction from our clients and prospective clients. We are very proud of the result and subsequent response to the new look and amazing features. Thank you to the My Loud Speaker team!

The entire team at MLS has been fantastic to work with. Their creative ideas, quick responses, and openness to adjust to our needs doesn't go unnoticed. It has been a pleasure to work with them and looking forward to continued successes together.

the team at My Loud Speaker took on our re-branding request. They were excellent! Feedback was always prompt and they really got to know our company to accurately portray who we are and what we stand for. We highly recommend them and look forward to working together in the future on additional projects. Thanks My Loud Speaker for our new look! We love it!

We have had the best experience working with the whole My Loud Speaker team. They are very professional, creative, patient and truly delivers on their vision and goals.We met first with Matthew who patiently listened to us and understood our needs and goals. Then we met with the entire group and discussed the process of how we will together meet our goals. We are not very technologically savvy, but Namita our key person does not hesitate to explain everything in detail. She even text me to tell me when she sends an email. The communication between us and the group is phenomenal. The team is not only reliable but also very fun. We have shared a few drinks (water) and laughs when strategizing and coming up with unique ideas.They listened to our needs and came up with a plausible plan. Within a few months, we saw a huge difference in our social media presence and popularity. We truly enjoy working with them and we look forward to continuing!

Are looking for a unique and thoughtful marketing approach for your brand? Look no further, My Loud Speaker will provide you with out of the box solutions, tailored to your goals and the needs of the consumer. My team and I have been very happy with the strategic direction, and seamless process in which the My Loud Speaker team has provided.

I have been working with MLS for more than a year now.MLS has a very talented and understanding team. Everyone works very efficiently as a team to produce great work, support each other grow and always have each others back. Worked on some great projects with excellent strategy and brilliant final execution. The clients are also very respectful towards the agency's work and the team overall.

MLS was an absolute dream to work with. Their staff were very professional and exceptionally responsive! They were very quick to address any bugs, issues, or questions that arose when we redeveloped our site. They respected our wishes to keep a similar design but added their professional opinions as well. The result: a beautifully functional website. Would highly recommend.