Hampton Inn by Hilton Ottawa Airport

Convenient if you’re catching a plane or shopping. Hotel is slightly dated, but the room is comfortable, and the HVAC system works great. The treadmills in the gym should be replaced. However, the hotel staff was courteous, the breakfast bar offers a variety of hot and cold items. Skipped the complimentary breakfast? No worries. They have speciality bags near the reception. I would recommend this location.

The hotel was good enough to let us check in earlier than their normal 3:00pm check in time which was nice.The room was quite clean, and was spacious.Staff were all friendly and made sure to greet you with a smile.Breakfast was a buffet and style with toast, sausages, bacon, fresh fruits, coffee, juice and toast. Decent quality food, but nothing to write home about. Unfortunately there is no restaurant at this location.One of our room keys malfunctioned 3 times for some reason but the front desk was committed to fixing it.All in all a good stay that I would recommend to anyone that is looking for a quick stop-over.

Top notch service for a very enjoyable and relaxing stay.* The receptionist was very polite and took immediate care of our registration. Quick check-in, no time lost.* The room was very clean, very spacious, and well illuminated.* The beds and sheets smelled nothing but clean, and the pillows and mattresses were comfy.* There were no loud noises during the night, very quiet stay.* The check-out process was also quite fast and simple, with no issues.<<< All really good in general. Nothing to complain about. >>>Room and Amenities:- Room: TV with plenty channels and enjoyable content for all ages. Mini fridge, microwave and coffee maker with available cups, coffee and consumables.- Bathroom: spacious and clean; shampoo, conditioner, body wash and body lotion were available in well-size dispensers; plenty of clean towels and a hair dryer were also available.- Common areas: clean, without particular odors in corridors or elevator.- Heated indoor pool: the water was very clean and warm; the size of the pool was perfect for kids and adults; plenty of clean towels, chairs and loungers available, also lifebuoy rings; it was not overcrowded, less than 10 people at a time.<<< We usually spend a lot of time having fun in pools, and this one was perfect for it. During the time we were there, we could notice that after people left the indoor pool area, the hotel staff came periodically to dry the floor (of all the water that splashed around the pool) and test the water quality with test strips. >>>- Breakfast: the dining area was very cozy and clean. The breakfast was all very tasty and offered many options to choose from, such as bread, bagels, waffles, muffins, cookies, eggs, ham, beans, butter, jam, peanut butter, fruits, cereals, milk, hot chocolate, tea, coffee, etc.; staff were continuously checking for missing items to restock. No complaints, and kids loved it.- Other amenities:* Parking lot was big and spacious with plenty of spots available.* Tea/coffee station available to guests.* Vending machines available for drinks and/or ice.The distance from downtown Ottawa was not a big problem and the roads were not overly congested at any time.We had the chance to met some of the staff during our stay and they were very friendly all along. It was really a great overall experience.Totally worth it and highly recommended!

Almost everything about this hotel was great, until we checked out! The room, location, parking, breakfast staff, were all excellent. I did find the bed WAY too soft , but that was a personal preference. I did find the lack of a clock in the room was a concern, especially at night as we couldn't quite read the microwave.The real problem was when we checked out as the rate on the room was different from that quoted. The manager admitted that she had made an error and it was 'her fault' but as the rate was already 'in the system' , it could not be amended! We insisted on paying what we had been quoted, and eventually after an embracingly long argument, it was agreed! Unbelievable over such a small amount! The attitude of the manager, the sighs, lack of eye contact, abruptness, were all very unprofessional and really soured what had been an otherwise pleasant visit.

We stayed 1 night. Parking was free, staff was friendly and had a quick check in. The room was great in size and had a very comfortable bed. The free, included breakfast was great too with loads of options. Would stay again!

We booked a room for four while traveling for study with family. Locatio is comfortable as few minutes to Ottawa International Airport and there are plenty of bus stops for every where in Ottawa. Room was clean and spacious. Washroom is also clean. They have an indoor pool as well. There were few restaurants around the building and had different kind of food from different origins. They provided a complementary breakfas buffet with good combination of food and there was a tea/coffee station available for 24 hours. They provided room services daily. Parking is also good. Value for money.

Cheapest around. Close to where I was working. The room was cleaned everyday and spotless from my observation and stay. Typical breakfast with eggs, potatoes, sausages, bagel, muffin, pancakes, etc. Gym was clean and well maintained. I didn't see the pool but it had one.I'll stay here again.

I was charged an extra $250 without any explanation, receiving the receipt by email from a no-reply" address. I called the sales manager to clarify these extra charges. She refused to offer any valid explanation and said that she would look into it and call me back. She didn't call me back and I still have not been refunded for this. I would look for other options if you're looking for a hotel in this area. I've had very positive experiences at the Hilton Garden Inn Ottawa Airport."

The room I was given faced the restaurent so not much of a view. Staff were friendly. Furniture were somewhat dirty and rooms could have been cleaner. The breakfast was excellent and the staff there were quite pleasant as well.

Rooms are dated but clean. Super close to the airport which is convenient. The staff are fantastic. The night desk staff went out of their way to find a phone charger for us. The kitchen staff were friendly and breakfast was a hit with the kids.