Wicked Campers Calgary

Amazing service! The van was so great and usable perfect for a camping trip around Canada and kept pretty warm too. My van had some issues my first night but the staff in Calgary were great to deal with and met me to switch out the van the next day. Cannot recommend enough!

Do not rent from wicked, rent an escape camper. We got 50% off with Wicked and it still wasn't worth the worst service I've ever experience from a business, let alone a car rental company.I rented one of these a couple of weeks ago with my girlfriend. Without even leaving Calgary the exhaust was dragging along the road. Called the guy, he came and took it off - said it must have happened when we hit a curb, which didn't happen. Apparently it was just an extra pipe on the exhaust and wouldn't make the van any noisier, which it didn't.Then in Jasper, tried to reverse, the gear broke and the van would only go forward. Called the support no for Alberta which was the guy who gave the car to us, he never apologised for the inconvenience. He went on about how he has had a long day, he was up at 6am and said he would leave us as sitting ducks in Jasper for a couple of days if we were rude as we were getting frustrated with no offered solutions. His solution was for us to drive all the way back to Lake Louise in a van which sounds like the transmission could be going". Bear in mind

A month ago we rented a Wicked van in Calgary. Weather was extremely Hot in area. Local staff helpful, but shortly after departure it was obvious the Air Con system was inoperable. We reported this immediately but staff had no solutions, other than flat tire repair locations. Over the next few days we spent lots of our travel time attempting to find repair help, to no avail. We were unable, for the whole rental term, to get the Air Con or rear light systems repaired. We have no doubt these problems should have been discovered by Wicked staff Prior to our pick up. As a result our travel in the vehicle was very uncomfortable. Based on numerous communications we believed Wicked would do something to address this. But, Wicked ignored these problems and failed to take any action to attempt to make good on this. Lesson: if you rent a Wicked vehicle, be sure to arrive early and thoroughly check ALL vehicle systems.

We had an amazing trip with our Wicked Campers van! Pick up and drop off was easy.The van just has the basics, but it’s everything you need to cook a meal and have a good night of sleep. We both aren’t that long, so the bed was perfect for us. But if you’re considered a long person, it might be a little too small for you.We did a 2 week trip from Calgary to Vancouver and back and had no problems whatsoever. And for a good price too! Most camper vans at other companies are ridiculously priced, especially in summer. So if you don’t need the luxury of an fully equipped RV, this is the rental company for you.Also, you’ll get lots of compliments on ‘your’ van. People come and talk to you everywhere. Free social interaction included. Great to meet new people and have a friendly conversation.Thanks again for this great experience, Wicked Campers!

I would like to share my bad experience with Wicked Campers Calgary. First of all, I have to mention that I have previously rented a camper with Wicked Campers in other countries and have always been satisfied.I will try to summarise what happened.We rented a camper for 5 days and the handover went smoothly. On the first evening, the camper's engine suddenly went out while we were driving. We immediately contacted Wicked Camper. The mechanic on the phone could not help us and we had to wait until the next afternoon for the replacement vehicle.We were then able to continue our trip with the new replacement camper. The camper was delivered with an empty tank, but we were promised a refund for the petrol when we returned it.On the third morning, we could no longer start our replacement camper. We spent the whole day at the campsite checking the instructions from the mechanic. After we sent countless pictures and videos, a mechanic was finally sent to us.The mechanic could not repair the vehicle on site and we had to wait another 24 hours for another replacement camper (which arrived the following day, of course again with an empty tank).To date, we have still not received a refund for the fuel or the rental. Communication with Wicked Camper is very complicated and slow. If you are looking for a reliable rental van company, look elsewhere.

Really bad service - our van didn't lock for the week we had it which was extremely unsafe especially with valuables and sleeping in campsites. We thought we would be partly refunded for the inconvenience but they hardly emailed or answered calls. Inspect everything before you take the vehicle.

Save yourself the stress and don't rent from here. The vehicles are poorly maintained and a safety risk, we had mechanical issues a couple of hours into the drive which we were told to keep driving with. When we found an open mechanics a couple of days later they said they were surprised it hadn't caught on FIRE yet. In addition they said the rear brake pads were so worn that they were pretty much non-existent.The straps on our roof tent broke on day 1, which meant on several occasions the cover came loose when driving on the highway leading to a potentially very dangerous situation for other road users.The roof tent also leaked in the rain, which isn't particularly useful for trips in Canada.Customer service have ignored addressing these issues for over 2 months now, so they don't really seem to care at all.

I rented a camper van from Wicked Campers, Calgary in October 2021 for ten days. As a solo driver under 25, my options for renting in the area were extremely limited. I had some initial difficulties contacting the company regarding inquiries about renting but after a few tries I was able to get the information I needed by calling their Australian office.The pick up of my van was easy to do and the guy I dealt with (I believe his name was Max) was very relaxed and kind. They allowed me to pick up my van outside of opening hours for a fee. Upon receiving the van and starting to drive I noticed that the gas tank was nearly empty (maybe 1/16th of a tank) and I ran out of gas just as I arrived at the gas station (less than 1km away from where I picked it up)The next day I drove east and at the end of that day my van's engine stalled. The engine kept repeatedly turning off and I had to get the van boosted from some nearby (and very kind) vanlifers & locals in the parking lot. Upon contacting the company to inform them the van had died, the staff member on-call drove directly two hours from Calgary to deliver me a new van (Thank you Max :)!!) . This new van had nearly 600,000km on it but seemed to run smoothly.The next day the back doors on my 2nd van jammed shut and I was unable to access the kitchen, cooler or any of my food. After several hours of fiddling in the dark with a swiss army knife I was able to open the doors, retrieve everything I needed and close and lock the back doors again. I did not dare to open them again for the rest of my trip as I was worried about being able to safely lock up the van at night as a solo female vanlifer.The roof leaked at night if it rained and the heating system made a loud screeching noise for 10-15 minutes whenever you turned it on. The all-season tires the van was equipped with were not ideal for mountain driving in the winter in Banff, and I don't think an international driver who is not used to driving in Canadian winters would be comfortable. The drop off was easy to do and my deposit was fully refunded to me less than a week later.In conclusion, if you have the ability to rent elsewhere, do so. If not? Prepare yourself for one heck of an adventure and no ability to be stealth or subtle. The vans are old but with a bit of luck and a go-with-the-flow attitude you might make it through your road trip with only a few setbacks. The staff are generally very pleasant to deal with, prices are fair, but overall with this company I'd say you get what you pay for and nothing more. Good luck lol.

DO NOT RENT WITH WICKED CAMPER!Loved the experience of travelling with a van, but not worth terrible customer service. First of all, we received the van with less than 1/4 tank if fuel.Second, the air conditioning did not work.Third, they will scam you a cleaning fee no matter what state you bring the van back in. Mind you, you pay 100$ in fees initially to c'ean the van, and if you leave the smallest amount of dust on the carpeted floor of van (which is normal use of a rented vehicule) they will charge you!! Yeah, so go pay to get the van detailed before bringing it back because they will charge you an extra fee lol, absolutely ridiculous. Never book with these scammers again!

Everything was ok! We had good experience with Company, our van has no troubles at all! We spent great time crossing the parks in Alberta and British Columbia, service was fast, pick up and drop off perfect! I would recommend this Company!!