Music Calgary

Would give zero stars if I was able to. I came here for my birthday a while ago and had a pretty large group. We were having a great time until The server kept coming by every two-five minutes to see if more drinks needed to be served, was clearly over serving us and trying to push us out. The servers clearly do not have there pro-serve because over serving alcohol is not apart of the program because I have my pro-serve and have had it for four years. The server then took one of our bottles away that still had alcohol in it and then proceeded to tell us we needed to buy another bottle or else we are going to be kicked out. I stood up for my friends and I because we were not buying another bottle because we have already spent $500 and a bottle of alcohol that was still pretty full that she took away, we should be able to enjoy our night and not be kicked out by midnight. The server was extremely rude to my friends and I and was threatening to fight me and have all of us kicked out for no reason. The management was extremely rude and had to argue for the big table we booked because they were only giving us a table that fit about 4 people when there were 10 of us. This used to be my go to place for my birthday parties but I will not be back because of the horrible customer service.

If I could give a review of zero stars, I WOULD. I can't help but laugh while reminiscing about my night spent at Music because it was such a joke. A couple friends and I had purchased tickets for Roy Woods which said 9pm to 2am, and so we arrived at 8:30 expecting for there to be a line. To our surprise there was absolutely no one around, frankly it was like a horror movie, there was music blaring inside the building yet not a soul around and for a place that was supposed to be opening in a half hour with a performer, things just didn't add up. It didn't end up opening until 9:30 and the bouncer" took forever to let people in whilst taking breaks to run to his vehicle and grab a jacket then running back to grab mitts while many partygoers

Only decent thing about the place is the flashy lights. Yes they are quite enticing to stare at, as they are the only thing distracting you from the out of date music, and overall lousy atmosphere. Personally, I think a club should be good before they try to shove a ridiculous dress code down the throats of the customers. If you wear a hat, sweater, vest, or anything of the sorts, they will make you pay for coat check for each individual item. After you've paid more than necessary for coat check and realize you've wasted all that money on a sub-par experience, you'll be forced to wait as a middle-aged woman struggles to find your coat. I am unaware of her name, but she is clearly not capable of working in a fast pace, demanding environment. After she realizes she pulled the wrong coat, she will toss it in a pile (usually on the floor), so that the unlucky owner of said jacket will be forced to find it hours later. In an effort to fill their always empty VIP area, they will send the most attractive waitresses to walk around and ask people to buy bottle service for 250 a bottle.Please note I only gave a start because you have to in order to post a review.Save your money people!

Rude staff. The manager Dave told me it was not his problem and harassed me about giving a poor review....not sure who is the manager then and if he knows how to avoid a poor review? Bar staff forced us to drink our bottle at table to accommodate more customers (rude staff). Security told us to leave the parking lot outside and said it was their property. Last time I checked it was Indigo's parking lot. Unless Music night club is the soul owner of Indigo parking.In summary. Staff need a lesson in customer service. Manager needs a lesson in well, management. And bar needs a lesson in property law.My rating would be 0 stars but the minimum is 1.

I wish I could give a zero star to this night club. The worse nightclub in Calgary in all forms. I contacted this nightclub a month ago stating that I was coming with 12 of my friends to Celebrate the birthday of my friend and we would like to reserve a table. Someone responded to my text that he is here to help but would answer my questions after 3 to 4 days later. We got there no table was reserved for us. fortunately we were early so we picked out table but guess what the manager came and adked us to go and sit in the back corner which was so dark and isolated. We were forced to buy 2 bottles on the spot for $200 each. Manager was very mean and disrespectful. The club is so dark and not classy at all. We paid for coat services $3 each. cut long story short Worse cloud ever. Will never go there ever again. Huge mistake

Honestly hard to believe how bad the customer service is here. I don't understand how after 9pm the staff are able to treat you with such rudeness and disrespect. Every part of the experience is a money grab. Compulsory coat check.. Where I've never been spoken to so rudely in my life. I work in a pub at night and would never speak to people sober or drunk the way they spoke to me. 19 year olds on power trips its insane. Can't use debit. Can't use credit unless you spend 30$. Can't sit down anywhere in the club unless you pay for bottle service. But no one offers bottle service. Still can't believe they get away with this. Security checks were extremely invasive. Never had my bag checked so thoroughly. Blows my mind how this place gets away with their disgusting customer service. The bouncer on the door is possibly the worst I've dealt with. No manners and super petty. Just dismisses you. Avoid avoid avoid. Just scamming people out of their money without even trying to be nice about it.

Went for the grand re-opening. It wasn’t grand. My group of 10+ was early waiting in line as it would open the doors by 10pm.They made all of us wait outside for about 45 mins in the spitting rain and cold, until about 10:45pm, and when a party bus showed up, they opened the doors and everyone in line had to wait for all the party bus people to go in first. So some of us waited until 11pm to get in.They offered a special event night and offered me bottle service + 2 drinks per person I brought if I brought 10+ people. I brought 10+ people and we didn’t get bottle service, and because all the party bus people got in, they “ran out” of the drink tickets by the time my group got in (and we were some of the first people in line).So here we are an hour later, expecting a table, bottle service, and some free drinks as they promoted, and they didn’t come through.The renovations made were very minor. Hard to notice. They made the dance floor smaller and switched the “VIP tables” so they are facing the dance floor (marketing gimmick).I’ve been to Music many nights and on any other night they would deserve at minimum 4 stars. But one bad night and I could say I’m not interested in going back. & I wouldn’t suggest falling for any of their promo gimmicks.

I have always been to music but I will never go again after what happened last Saturday. We bought drinks at the bar right across the entrance and the girl that was serving mad was so rude. We got our coronas and when I told her I was paying with a card for some reason she got upset and rudely gave me the machine. When she saw the receipt of the amount I paid without a tip, she got upset and threw the receipt at me. What kind of service is this? A tip is not mandatory, especially when all you did is serve a corona and then threw the machine at me. Do you really deserve a tip?

The place is nice but I had an extremely bad experience with one of the bouncers. He was super rude to me, even though I was being kind and respectful. He denied being rude (in a rude, loud manner). We brought over 15 people to the club to spend money and ended up leaving because of the bad service of this man. If you're going to hire someone to deal with people, this person should be a people-person with good customer service skills and a good attitude.Update: I messaged them on Facebook and they were very apologetic and offered to make it up for my bad experience.

All the staff were LOVELY, from security to bar. Even on entry, when they check your ID and search you, they're really nice.We all showed up at different times, wearing everything from construction clothing to dresses and heels, and we were all treated well.One guy had a table booked for his birthday, you could see his Nanna sitting at the table. I mean this woman was old, like 1,000 years at least. The staff doted on her while everyone drank and danced. She looked happy as a clam.I've never seen a bouncer smile as much as the one by the dance floor.Not really my scene - most people dance in their circle instead of just around, a big horn to cue every song change without as much mixing, but it's 100% safe and friendly.Went on Latin night. If you love Latin music definitely check out Music.