Astroid Management Ltd.

Heres a surprise $10 mystery charge we will give you no info or notification about and then give you a 48hr notice to pay it back on 3am on a Saturday when were closed for the whole weekend and threaten a termination if not paid and return 0 of your voicemails never answers calls!!! Im afraid im going to get evicted over a random $10 charge im told no info about

Looking at the reviews, I'm so glad I did not get the place. I applied and was rejected, I have being waiting for my security deposit to be returned since March 15 but can't get a hold of someone. They really be messing with people money

I've been helping my son get his first apartment and we have decided on an Astroid building. The staff are friendly and helpful and the online application process was so easy to use. He is really excited to move in.Update to this review. My son is all moved in. Anita made sure that everything was perfect for him. Many thanks for an awesome First Apartment" experience for my son."

I paid rent on time for 3 years. When I moved out, it's been more than 4 months, but I still have not received my deposit back. Unable to get hold of anyone at the office and landlord is telling me to keep trying and wasting my time.

The resident manager at 1472 Pembina needs to learn how to comunicate with the public properly. Shes not professional but what do you expect from that place? I went to see an apartment in an ugly building. Dirty curtains were hanging off the window in the laundry room of the building and electrical wires in open box on the floor. Not sure if they were live or not.She told me my daughters application would not be accepted before we even applied for the apartment. I was annoyed by her attitude but we hand decided when we saw her and the building I would never let my daughter live there.

Astroid consistently loses track of whether you have paid your rent and will harass you about missed payments when they have in fact already taken money out of your account. They still manage to do this after using RentMoola - an Saas provider that they use for billing and I’m assuming to manage their AR. When they started using RentMoola they decided to pass on transaction fees which would qualify as illegally raising rent. When they switched to RentMoola they took me off of ACH payments without notifying me so my rent was late due to the fact they just randomly stopped withdrawing money from my account. I was able to resolve this by dropping a cheque off at the office but Astroid harassed me for months after this by telling the caretaker that I had to pay late fee. They never contacted me directly (only through the caretaker) telling her that there was fee and that it would continue to grow. I never learned what the fee amount was or how to pay it. Astroid never answers their phone so I just received cryptic messages from the care taker about this mysterious fee. I could go on and on about Astroid and how they would not stop withdrawing money from my account after I moved out at the end of my lease amongst many other issues but I think I’ve made my point.

Took 4 phone calls, 3 emails, and a letter to the tenancy board for anyone to return a call in regards to fixing a door lock and a broken buzzer for over a year... and when I did get a call back from an employee who was incredibly rude and seemed to lack consideration to our situation. I will never deal with this company again.UPDATE! Tenancy board came to the rescue and had all the locks and intercom system replaced within 2 weeks!!

Worst management company ever. No one answers the phones or returns messages or emails. Make u pay ur deposit to fill out their application forms ... going on 3 months and I still haven't got my money back for a place I never got. Trash company

Posting this review on behalf of a very close friend who just went to hell and back with this poor excuse of a property management company.Friend finds a listing for a 'luxury townhome' (single garage at the bottom, 2 floors above) in Bridgewater. Contacts them and is taken to a *show home* (this is a key piece of info). Show home was in great condition, so friend agrees to apply. Everything goes well with this process and they are approved. During this time they are told that they will be provided with the best unit that is only 4 years old.Move in day rolls around and they are finally taken to the actual unit they will be moving into, only to find extensive damages throughout. To name a few: multiple spots of water damage in a few rooms in the ceiling, a towel rack snapped off the wall, dents and dings absolutely everywhere, vinyl floor peeling up and 2 gaps between planks in various areas. They take over 200 pictures of all the inconsistencies and state they will not move in until these issues are corrected. Ultimately they decide that this company is not trust worthy and pull out altogether. What is to say if they did move in these repairs would be completed? And better yet

Good company to find a house, caretaker always willing to help at any time