Craftsman Collision

Had my very first collision this past week. I was bummed out. What could cheer me up? Getting Air Miles for the car's repairs! Super friendly and very knowledgeable staff. Haven't had the work done yet so will review again once it's completed. The Walnut Grove location was the most accommodating on the phone compared with other locations. Their assistant was very knowledgeable over the phone and very empathetic. Front line staff are so important when it comes to getting a feel for a place.

Had a quick fix, and they slotted me in right away. Super friendly service, and then they didn’t even charge me! Would highly recommend supporting this business!

I was rear-ended and primarily had paint from the car that hit me all over the bumper. I brought my car in to fix up the bumper and make sure that there was no extra damage. The staff were all lovely from start to finish and answered all of my questions patiently (it was my first time getting my car fixed after an accident and I was unsure how things were covered by ICBC, etc.), organized a courtesy car, and returned my car sooner than estimated, with a pristine bumper and clean as a whistle! I could not have asked for better service. Highly recommend!

After a hit and run, Ernest from Albany recommended this shop.Very welcoming and great customer service! Sweet receptionist.Ashley is very professional and helpful ! Nice smooth appointment. Very satisfied with their service.

from the receptionist Jana down to their service team specialist, this Coquitlam team provided great and timely support as well as superb work on auto-body repair - my car looks like new. Thank you coquitlam team for your great customer service, cheers!

I recently visited this Craftsman Collision location to have my car repaired after being hit. Now that the repair is complete, I have nothing but great things to say about Ted and the entire team! They were all very friendly and kept me well informed throughout the repair process. They were able to get me in quickly and the extensive repair was completed within a week. Our family uses this location for all of our auto needs and, after such a great experience, I would recommend them to all of my friends and our extended family.

Unfortunately, I've been to Craftsman Collision prior to my last visit many years ago. They were amazing then and now! I'm very happy with their service.. friendly on time and I'm very happy with the workmanship. I would highly recommend them.

A lady bumped into my parked car. The team at Craftsman Collision was able to fix it up beautifully. The staff was extremely friendly and as soon as my car was ready they called (just like they said they would). Well done.

I was in a car accident in January and after reading positive reviews and even getting some recommendations from friends, I decided to give Craftsman Collision on Lougheed a try. Unfortunately due to the shortness of car parts everywhere and things getting back ordered, it took longer than we all had anticipated. The car industry everywhere is experiencing complications. However Craftsman kept me in the loop throughout the entire process by giving me updates, and they were great with answering all of my questions - very helpful and friendly. I also had a courtesy car throughout the wait period. I was very happy when I got my car back, they did a great job. I would recommend them without hesitation.

Had an excellent time dealing with this location, friendly staff, quick service and a great job done on my truck. Would highly recommend using them if you find yourself in a position that you need vehicle repairs. Well above and beyond when it comes to service.