Dom-Tech Refrigeration & Appliance Repair

When an appliance stops working, the stress starts - Dom-Tech is a Whirlpool Authorized Repair Partner, and once I got a hold of the manufacturer, this wonderful company quickly made contact; credit to Cherie who emailed while I was still on the phone with Whirlpool! Fantastic!And this energy and service was further proven when Nick arrived, replacement part in hand for our digital-display range; already deducing what the problem was, having analyzed the problem over the phone - again; Fantastic!And no waiting! Nick - our young, enthusiast Technician was actually not just “on time”; but early! Super engaging and happy to answer and explain queries and concerns, a sure sign of my senior state… But proof of exceptional customer service, patience and understanding.This company makes the stress of an appliance needing a repair something of a “pleasure” of dedication; Thank You All - I’m thinking Management has something to do with this too - so I say “All” with sincerity to show appreciation to everyone of you. And again; Fantastic!

Amazing service! Called them about my dryer not working, and in less than an hour a service technician was at the door and had it fixed in no time. Price was comparable to others that I called. Speed of service absolutely exceeded my expectations. Service was friendly as well. Highly recommend, as I now know who to call in the future.

Great experience with DomTech!Dale was very efficient and was able to diagnose and fix the problem right away. He was extremely professional, informative, and friendly during the visit.I would highly recommend DomTech to anyone looking to have an appliance serviced.

I would highly recommend Domtech anytime. I was helped promptly and professionally by Jean who went above and beyond to help repair my oven when I’d been without one for several weeks already. She did not hesitate in sending out another professional technician Dale who was both prompt and very efficient and who worked around my schedule to help get my oven repaired. Thank you to Jean, Dale and the Domtech team for a wonderful collaborative effort.

This is the second time I have used Dom Tech for an Appliance issue. When I called in, the thoroughness of Jean to gather the necessary details around my issue allowed the technician (Ken) to potentially diagnose the problem even before he saw my dryer - a diagnosis which was correct. Ken called to set a time and was there on time"

Repair job of $173.25 lasted 3 days and broke again, Company offered no refund, or work guarantee and recommend I upgrade my oven.

Called on Dom Tech as they were the official" service team for Samsung. My 6 year old front loading washer stopped working during the cycle. Turns out a computer board that keeps the machine working was to blame and they are not cheap to replace! Two short service calls and Kyle at Dom Tech had the washer up and running! It really does pay to go with the on-line manufacturers recommendation of who should fix your machine."

I called Monday morning as I was pretty sure my dryer belt had broken or fallen off. Mike answered the phone-was super friendly and told me they had the part in stock. Was told someone would call to schedule the service within a week. Cody called me after lunch and as he had room in his schedule, had my dryer fixed by 3:30! Very impressed by this company-will use them again in future.

Love this company! Today was the second encounter I have had with Dom Tech and they are always professional and do what they say they are going to do. When I called to book a technician to look at my dishwasher, I was told I would hear from a tech in 2-3 days and that’s exactly what happened.Ken was absolutely brilliant! Great communication and showed up when he said he would, helped diagnose the issue with my dishwasher and was super kind and helpful when I called after he left to answer a few questions I had.Way to go Dom Tech - a solid business for sure!

Sunday night we noticed the top part of our fridge was not cooling at all. Called Dom Tech at 8 AM Monday morning only to be told they could come Tuesday at the earliest. Dale, the technician, called and said he could come on Monday to diagnose the problem. Dale stayed for 2 hours to get as much done as possible, needed a new fan but not available until Tuesday. Tuesday AM he returned and our fridge running like new in 1/2 an hour. The service was outstanding, Dale was friendly, efficient, knowledgeable and professional. We will not hesitate to use Dom Tech again and highly recommend them..