JR Furniture

We have been searching for a Pull-Up Sofa-Bed to replace our existing sofa. And honestly we have searched almost all the websites which cater to Vancouver, and also visited almost all furniture stores in Vancouver, Surrey and Abbotsford. We only found the usual hard and uncomfortable sofa-beds. We walked into JR Furniture and found atleast 3 sofa-beds of our choice. Raj and Rob were very helpful. Rob has also given us a special Manager Price on the Sofa we liked. Delivery was cheap within Vancouver, and it also included setup. Delivery guys were courteous and completed the setup within 5 minutes. Rob has even called back to check if we are satisfied with our purchase.Service: 9Choice: 8Ambience: 8Price: 8

it's a nice place to look around. the place doesn't have much space but easy enough to maneuver and roam around. there were other staff not doing anything and just on their phones. they could just hide what they are doing instead of just not noticing us coming in through the door. there was an old guy that was really helpful to us and was eager to get us whatever we needed. we were looking for a king bed pull up storage, but they don't have the option.i would probably come back here again to see what's new.

I love my new sofa and I had a great experience with my service at JR Furniture! Bob was fantastic- very knowledgeable and helpful. I had been to six furniture stores before deciding to purchase my couch at JR and one of the main reasons was that every floor model was in stock and could be delivered within a few days. There are so many supply issues at the moment which means that my other choices wouldn’t be available for weeks or months, if at all. I had a small hiccup with my purchase in that the sofa I chose was too large and the delivery guys couldn’t get it into my apartment. I appreciated how the situation was handled and I was able to go into the store and select from a few other options. Bob was amazing through the whole process and my new sofa was delivered 3 days later. It looks great, high quality and well made. The delivery guys were on time, quick to set it up and polite. I highly recommend Bob and his team at JR!

I bought in May 18/2023 furniture for almost $4000.00 what was ok but now comes the surprise.When there delivered the furniture on May 19/2023 only 1 person came with all the furniture I had to help unload and bring in the apartment but before I was also charged $420.00 for delivery and put couch and bed together and this had to be cash he didn’t want to put on the invoice.On top the table had scratches the chairs white paint on the bed frame black stainsThe answer from them was it was like that already.Finally he forgot to bring stuff and I had to go back and pick up my self today what is ridiculous.This company use to be good many years ago not anymore.I definitely won’t go back there anymore and I will report them also to the Better Business Bureau.When I told them I would do that there didn’t seem to care at all.Be very very careful should you shop there….That how was deliveredWhite paint stain on the chairBlack grease stain on the headboard of the bed and on the left side of the bedScratch on the table……..For that delivery you charged $420.00Half of the stuff is damagedYou call this customer service?So today June 5/2023 there changed the table top and 1 chair.Thank you for that.There said there won’t replace the head board from the bed and side board from the bed reason it was a floor model just to remind you the table was also a floor model it doesn’t make sense you changed the table and chair but you not willing to replace the other furniture what is damaged. It doesn’t matter all furniture should not be damaged when delivered.Again it’s nothing but a hassle with them there just looking for excuses and at the end it’s your fault.I definitely won’t go there anymore it was the worst experience and I’m left with damage furniture.That store is definitely not recommendable as there don’t carePS: The only thing which was replaced is the Table top and one chairThe other stuff there still refuse to replace even it’s there faultThere have no right to deliver damaged furniture and then refuse to replace….

Great store and service! Raj help us finding the perfect sofa, and Bob the manager was really nice and help us to find the perfect solution for shipping, thank you both!

Very helpful in finding just the right size furniture for your place. Nice assortment of beautiful furniture, good prices and nice people that work there. Most of our furniture has been bought here, all good quality furniture.My couch set arrived on time. The delivery people were quick and efficient. So happy with our couch set.

I recently bought a new sectional and ottoman from Raj at JR. I did not feel pressured or rushed and got a good deal as well. John and Nik from Atlantic delivery took care of the set up and were super easy to deal with and very professional.

Just popped in and met Bob here. Lots of selection but helped us find the perfect living room set for us! Super happy with our purchase here!! Definitely recommend.