Harvard Western Insurance

Such a great team that takes care of your insurance needs smoothly. I was assisted by Vincent and Mark on multiple occasions for auto and home insurance. Super nice and informative, highly recommend them!

The staff at 407 Broad St are always helpful and courteous. I even had a courtesy call yesterday to make sure I am happy with my policies and to see if there was anything else they could help me with. Now that's customer service!

Jenna was fantastic! She compared prices of different house insurance policies even when I hadn’t asked her to do this yet. She summarized it all and made everything quick and easy. Thanks Jenna.

Personable and friendly! It was a very pleasant experience.

Thanks Harvard Western Insurance for providing such good, complete, detailed service. I never miss a deadline because I am reminded about payment dates and other important deadlines. If I need something answered, I'm always quickly directed to a service representative who cheerfully helps me out. It's the best service I've ever received and I intend to always keep my accounts with Hardvard Western Insurance.

This is the worse place I’ve ever purchased insurance, the line was brutal and long and the agent could barely communicate in English. She had a friend behind the desk who kept coming over to translate and show her how to use the computer. Then a week later I get a call from the car dealership that the broker filled out the paperwork wrong for the package policy. It was beyond upsetting being in there with two kids, one a toddler, for over an hour. Definitely avoid this location for insurance.

Just went here today asking the possibility how can I reduce my monthly premium. Vincent helped me a lot understand what are my policy coverage. He patiently explained to me and even set examples for me to better understand clearly. With that I was able to determine what coverage I really need and eliminate what I don't need. Definitely recommended to visit their office!

While I was recently attempting to register and add insurance for my new vehicle, I noted a dramatic change in staffing and employee behaviour with the ownership change of this establishment. On at least two occasions, I advised the middle aged female Asian counter clerk that I wished to register this vehicle for only a portion of the year. She continued to insist that it was ‘cheaper’ (i.e. avoids the $22 fee) to register for the entire year. This vehicle is not functional during the winter. Only after raising my voice with a stern ‘No’ did she complete the transaction as I requested. She also advised me that I needed an SGI ‘Auto Pack’. I again repeated my request to have the additional insurance provided by my current insurer, SMI, in accordance with the details I provided. The clerk countered that I needed to insure the new vehicle for replacement costs. Only after I sternly asked her “Why do you continue to attempt to up sell me?” She responded “I am not up selling you! It is just a service we provide for an additional fee!” When I requested the return of my documents so that I could carry out the transactions elsewhere, she agreed to add the new vehicle to my existing policy.This employee appears to be motivated by an increased commission on the greater registration fee and a more lucrative fee from SGI versus SMI.After several decades of patronizing this establishment, I will be utilizing an alternate service provider.

I strongly recommend this insurance company. It has multiple presence all over regina, and its service is courteous and considerate.