Once Upon A Time Childcare Centre

We definitely had mixed experiences with Once Upon a Time.The care our children received here was excellent. Great outside play time, good activities, and our children were always happy.However, we found the sick policies to be prohibitive. The requirement to have a doctors note for our children to return to daycare in certain circumstances meant several missed days of work (if we could find a doctor that would even see our children to write a note). At the time of attending this daycare, our children saw no other children and were frequently getting sick.And while we were informed these policies were in place to maintain operation of the daycare; there barely seemed to be a month in which they were open the whole time.We could not fiscally afford to pay for full-time and receive part-time care in the long run, due to days we were missing at work.

Homeowner is extremely rude to pedestrians. She came out yelling at us telling us to move from the public road as we were “blocking parents” from picking up kids. This was at 4:30pm and trust me when I say this there were no other cars around us. Glad we scouted the daycare, not bringing our kids here. I should have figured based on the daycare reviews.

They abuse their sick policy and send children home with a runny nose even when the child is not sick. Also use shameful time outs as punishment.

Read the other reviews, family run - sounds great. It's the opposite. Your children don't matter to them, they just care to protect their family members. They don't follow their own rules and pitch fork you for not following theirs. AVOID - Full time spot means part time care, runny noses aren't allowed - clingy - forget it. Very true from previous review on treated with hostility but don't like to get it back. Very little communication on your child only if negative - you will not hear the positive. Parent to Parent - don't do it, you will be in for a big headache with your work and scrambling to find childcare for your healthy child.Edit: Also telling other parents we were asked to leave which is completely false is really upsetting to see how much this daycare tries to manipulate people.

This was the first daycare I ever had to deal with and the experience was terrible. Their sick policy is horrible, and if not for my circumstances at the time and having help with child care I would have probably lost my job with how often my child was sent home. If your child has the slightest runny nose (even if its from playing outside in cool weather) be prepared to leave work to take them home. And if you ever speak up about this or any other concerns you should also be prepared to be treated very rudely and with hostility for a long time afterward. They boast open communication when you first meet with them but you quickly learn how false that is. I would not recommend this daycare to anyone, I had so much stress in dealing with the family that runs it and also leaving my child there knowing that she would probably be sent home shortly. Save yourself the headache and stress and look elsewhere.

Incredible daycare very nice family, clean home, my son is always happy and healthy there, highly recommend!

The ladies that run the daycare are so kind and caring. I am very impressed by the care my grandson receives as well as the cleanliness of the facility. I would strongly recommend them to anyone with small children all the way to school age.

I had a child here and I knew it was bad but I didnt know how bad until I moved him to a new place. I wouldnt reccomend this daycare. Was not happy with the care provided or the way the owners treated paying families or underpaid employees and was treated with hostility if I questioned anything. If you can handle picking up your child from daycare at least once a week for every cough, sneeze or runny nose then this place might work for you.

Been with these guys for a year and a half and couldn't be happier. Our daughter loves going, the children are well cared for and she learns a ton. Lots of outdoor time every day, as well. Strict health policies (for good reasons) which I think is why some people get their backs up but they make decisions based on the best interest of all the children attending .Highly recommended!

Family run daycare just don’t go there. Seem nice at first