Alternative Arts

They tackled a photo of my wife that I had taken many years ago and had transfered time and again thru a long line of phones, turned it into a poster printed on aluminum and its a showstopper, a work of art !!

I came in late November with two antique prints/maps and only vague ideas about what I wanted, other than not wanting them glued down and needing an acid-free board due to them being hundreds of years old. Graham was able to show me some options that I hadn’t even considered, including mounting them without any of the edges being covered. This was perfect as there were some old notes scribbled in the margins that I wanted to preserve. He also had conservation/museum glass with different levels of UV protection. Since they also had text on the back, Graham offered to scan them for me, which I accepted, and he graciously knocked off the price of the scanning since the framing would be in the end. I noticed he seemed busy since it was about a month before Christmas, but I wasn’t in a hurry and assured him as much; he said I’d have them before Christmas, which was fine with me.What I didn’t realize was that Graham does not have a wide format scanner, which means anything over a certain size has to be sent out for scanning. I found this out when I got a call from a Church’s Chicken at Bloor and Runnymede around December 20 addressing me by name and asking me to come pick up a cardboard painting. When I went to see what they were talking about, I found to my horror that someone had left my prints there! I called Graham immediately and told him, and it became apparent when I talked to him that he had no idea it had happened and it wasn’t actually his fault. We both thought it was likely an honest mistake by one of the scanners. Despite this, he apologized profusely and graciously offered $500 off my order (which was about half price before tax), which I accepted. He has also assured me he will never use that scanning place again. In any case, he said he had my frames ready, so I brought them in for him to finish.Unfortunately I think he was a bit short-staffed and the mounting itself was quite difficult so they weren’t done when I dropped in to check on the 23rd, but he assured me he took his promise to get them to me before Christmas seriously and I would have them Christmas Eve. One of them was ready when I went in and it was absolutely gorgeous, well worth the wait and the craziness I had just been through. He told me he still had to do the glass for the other one, but that he would have it delivered to me that afternoon, and had me give him my address. As promised, around 2:45, someone came to my place with the finished print, before Christmas. I feel that on top of his excellent knowledge of framing, Graham went above and beyond to rectify a situation that was not his fault, and I hope to be back in the future.

I came in with very vague details given to me in order to buy a vintage poster print for a friend’s birthday. The owner had a lot of patience with me and helped me find a great quality print of a vintage Polish circus poster. The service was great and I felt very welcomed, I will be coming back in the future. Thanks again.

This store is one of, if not the best places in the city to get pieces framed. Graham's expertise and patience with customers is remarkable! I will continue supporting this business any time I need something framed, Alternative Arts has never let me down!

I've been coming here for nearly 5 years now to get custom prints and framing done. The service is quick and efficient, and the art always comes out beautifully.

I've had my custom framing done here for over a decade and their attention to detail and quality is unmatched. Highly recommended for all your framing and printing needs.

Graham has been great at recommending framing options & his store his full of cool stuff. He will gladly use any file you bring yourself to be printed/framed too. I often use their Plakit (mounting) as it's reasonable, looks good & can be done quickly. I appreciate the service but as a minor warning, when he's not there, the support staff can be hit or miss. Thanks Graham & I'll be back.

Saw one of the employees get very loud with a customer, completely turned me off from the company. They should really consider hiring staff who have a better temperament. After what I witnessed I could not be bothered to give them any business and just left the store.

Went to Alternative Arts to have a wedding family portrait printed and framed. They were able to enlarge and crop the photo and there are countless beautiful frames to choose from. I would highly recommend Alternative Arts, the outcome was superb, the customer service was top notch and the turnaround time was fast. They were able to accommodate my rush order despite being completely slammed. Thank you so much!

I am really impressed with the 3 nursery drawings I had framed here. He had good ideas and made sure I was satisfied. I also had a van gogh print framed here and it came out beautifully. I would definitely recommend!