Prepco Landscaping

I had Prepco completely change our backyard to rid of us unwanted water. Drainage is a big problem in our neighborhood, and the blame should lie with the developer and the few builders of Crown Isle. Needless to say, we paid a large sum of money to have prepco remove the lawn, re-slope the yard, install a dry creek bed with bedding areas, move existing trees and add some cypress border hedging. A patio area of rock was put in as well. All looked great and was great for a year. This past winter 2017/18, saw much rainfall. This should not have affected our yard had it been properly sloped for water as asked for. The winter's water remained as a pool in the middle of the yard and and completely killed off the grass. I have called Prepco three times to get an assessment of the damage and try to find a solution. Gilles, owner and operator of Prepco did not return any of my calls. Frustrating to say the least. I took it upon myself to correct the slope, put french drains in and re-seed. Hopefully I can have a lovely yard again. I would ensure that if you are going to put forward large sums of money with this company, at least have a contract in writing for the shortfalls of customer support and warranty. I rated him fairly in the middle as I believe had he gotten back to me regarding a solution, customer support would have seen a higher rating. As there was no attempt, I caution people from seeking this company for any landscaping water issues.

Excellent company to work with. Very happy with the final product! Very knowledgeable and implemented cost effective solutions for our landscape design.