Sélection Retraite Île des Sœurs

My family was here over 15 years, the food is disgusting, just eat dinner one night there and make sure they give you the food they are feeding for dinner you will be disgusted.The quality overall in this Home has decreased and rates are excessively high for what you get.Hate to say but the staff is always changing. They place feels like they are just in it to make a quick buck for as little as they can.Don’t place your family here.

Administration is terrible and always changingAdministration has NO respect for the healthcare staff and sees us as easily replaceableBadly organized - schedules change too often without prior notice resulting in shortage of staffFood was fresh with lots of variety when i first started to work there but was replaced with repetitive not so tasty sometimes canned food.The residents are very nice, staff are helpful and mostly friendly. Nurses even have to charge $$ to apply cream to a patient, i feel this is terribly abusive for me to have to do. The pay is not amazing and most new employees don’t stay permanently. The private healthcare system is terrible for healthcare workers.

I moved my mom there this week-end, Great amenities and outstanding service so far. The move was easy with an elevator reserved expecially for us. We had a small mishap in the bedroom during the move late on Saturday but maintenance was at the door 1st thing Sunday Morning to fix it. My mom's appartment is just the right size for her, it looks great and the balcony is a nice touch. My mom is really happy to be moved in and her children feel she is safe and well looked after.

Je ne recommande pas cet endroit. Il y a un problème de bruit dans les logements. Nous devons subir un bruit constant de moteur qui vibre 24 heures sur 24 et la direction ne fait rien pour le régler. Gestion totalement inadéquate. La direction fait semblant de vouloir régler le problème mais ne fait rien. La bouffe n'est pas bonne et le service en salle à manger est médiocre. Les repas sont beaucoup trop chers. La propreté laisse à désirer. Il y a même des locataires qui laissent leurs excréments de chien dans les corridors. Forte odeur de cigarette et de cannabis dans les logements. J'ai dû faire boucher les sorties d'air pour ne plus sentir l'odeur de la cigarette. Il est fortement recommandé de chercher ailleurs.

Emma est la meilleure organisatrice! Bravo a son savoir faire!

Le services pour la santé de mes parents sont très bien. Toutefois, depuis quelques mois les repas à la salle à manger ne sont vraiment plus bons. Malgré leur plaintes, rien ne change. Ce n’est plus un plaisir d’aller y souper avec eux. 19 juillet 2019: Depuis l’affichage de cet avis, la direction a réajusté le tir et les repas se sont améliorés.

Amazing amenities

Treat employees badly, bad conditions and poor salaries. Always have to fight for your rights, make a lot of promises with no results. People that live there are kind and sweet and that’s the only reason employees are staying.