Messer Canada Inc.

Zero Support.I find it frustrating that every time we need support with any of our welding equipment we are passed off to a service person who doesn't have any interest in helping us either.

Ditto to the negative reviews above.1. One time I got an argon cylinder that was half filled at 1000psi. I called them and could not get anything out of them. Next time I came to exchange the bottle, I was adamant that they put a gauge on to make sure it’s full - had to speak to the manager to get them to do it - that was 1/2 hour wasted2. Zero customer service. The only answer I got from them when asking for information about any product has been “I don’t know”3. Arrived on Friday afternoon at 4:30 to exchange argon cylinder (they close at 5 as I’ve known) to find out that they are already closed. Called head office only to find out that head office didn’t even know why they are closed. Monday will be the holiday meaning I won’t be able to continue my project until Tuesday.4. Bought a tig welder from them and one of the person there recommended I buy the small cylinder of argon gas ($300 for the cylinder) - fast forward a couple month to find out that the small cylinder gas ran out too quickly and I had to constantly refill. I ask if they will take back the cylinder so I can move to renting bigger cylinder. Answer was a big NO.It’s convenient that they are around the corner from me but it’s too bad

Great customer service

Great place for professional, materials, equipment and help for the hobbyist or professional welder or metal fabricator.

These guys sold me an empty argon cylinder, then when I had to drive back to return it, they refused to give me a refund. Not to mention the exchange was way overpriced. Will not be returning.