Langley Memorial Hospital

The STAFF were incredible for the most part, and the ones that weren’t you could tell were just super burnt out and I don’t blame them. I had emergency gallbladder surgery and was so terrified but the surgeon was incredible and so were all the nurses etc. Every ER doctor I spoke to was super kind and took their time.HOWEVER we need to fix our system!!!!!! This is by no means a staff issue or hospital issue, it’s a government issue. I had to wait 15 hours in the ER to just be seen. It was so busy and so understaffed it was scary. I couldn’t eat or drink (in case I needed surgery) and had no relief from pain. Once I was seen I was sent home and told to wait for a call for an ultrasound cause they didn’t have the staff. I came back 5 hours later because I couldn’t take it anymore and was so dehydrated from not drinking for so long. I ended up waiting another 8 or so hours for an ultrasound and then another 24hrs until I got the surgery.Many patients were there that didn’t need to be in ER taking up their precious time because they can’t find a family doctor. How is this okay? Our hospitals are being depleted by a system that makes no sense. As citizens we should be OUTRAGED that this isn’t more of a priority. We need more family doctors, we need to pay our doctors and nurses more and we need to offer private care! I would have gladly paid for an ultrasound if it meant not waiting 15hrs and letting someone else who needed it have my spot in ER be seen quicker.

I was going to leave a bad review with my experience until I met the wonderful nurse who I am grateful for. Not only for her help , but for helping me seeing things in a different light. One nurse and one health care assistant to 200 patients on one shift, is a broken system. Not the staffs fault. The province cutting back by eliminating food to the patients who have waited hours and hours to be seen by ER is absurd. Our tax dollars pay for these necessities, but the government aka ‘tyrants’ as per usual, do what they want. My 13 hour wait and stay at Langley Memorial was not fun, but at the end of the day, I got checked out by professionals and came home with medication and assurance I would get better. Shame on this government for taking away from healthcare which is such a fundamental, and important necessity in our country, and what we are known for. DO BETTER. There is a mass exodus with the boomers causing a shortage in staff, and the cost for nursing school is so high. DO BETTER. Make education more affordable for this profession. When are we going to wake up? Thank you to my amazing Nurse M. for your patience, kindness, and the hard work you put in last night. It will certainly not be forgotten.

My mom’s care home sent her to hospital by ambulance due to extremely bad groin pain….She was there 9 hours they had no idea what was causing her pain.They sent her back to her care homeThey had me take her to Peace Arch HospitalWe were there 5 minutes and they found her UTI…!I’m so disappointed in the lack of care she received from Langley Memorial HospitalI will be filing a formal complaint

I visited emergency unit. Unfortunately, I met very rude doctor. I been there many times. Mostly doctors are very reasonable and caring but this time I met the rudest one. He has no idea why I get pain. I provided a reason and asked for scan but he says he doesn't do then I asked a reason for pain. He replied he doesn't know. Ridiculous. Zero empathy

The maternity unit here was amazing. It’s so spacious and welcoming and the nurses are all so amazing. I was in and out of the hospital a lot during my pregnancy and they took such good care of me. I never had to wait, they always rushed me right in and kept me very informed. Both the nurses and the doctors were great. I had to get transfered to surrey memorial at one point and the care difference was drastic. I was not kept informed, I never saw a doctor, and the nurses didn’t seem to know what was going on and were very disorganized. It made me appreciate langley even more! Thank you for taking such good care of me and my baby girl!

Had to take my husband 3 times. The nurse wasn’t able to spot veins and failed to take his blood the first time and she had to do the second time. The doctors kept prescribing different medicine each time. No sonography or X-ray was done. My husband is still suffering. Waiting time is more than 10 hours. Receptionists are super rude and do not understand the definition of emergency.

Staff here are very rude and I seriously think caring for health is NOT their priority. We went in for an emergency for a muscle injury but was put on a cast (that's not needed) and just made the injury feel worse than it is and now affected the ankle which did not have an issue before. They did x-ray but the doctor did not even mention anything about that when they saw us (they must've not found anything but something still to be mentioned) and did not even recommend any medication for pain (like no mention of it at all). We called the following day for an inquiry (since it quite a way for us) if it's possible to be placed on an air cast instead since it's not a bone injury or at least know our other options but the lady on the phone just assumed that I'm questioning their service and didn't even answer my question and hang up. I just needed to know if air cast is something they can even provide if we do decide to come back to the emergency room.

I went here for a health emergency on Saturday. The nurses were INCREDIBLY understanding of my hospital trauma and needle phobia, and helped get me out of a couple panic attacks. The only issue I had was that the doctor himself wasn't very communicative about what was happening and what I should do when I return home. Otherwise honestly it was one of my better hospital experiences!

Came here for eye surgery for my mom, and it was performed well. The hospital staff were friendly. Only had trouble funding the surgery room as there was no clear instructions. Overall, you will have a good experience here when you the right staff to take care. Has ample parking space and wheelchair accessible, but it's a paid parking.

Its 3am and im leaving hospital without ever being treated by a dr.Was told hours ago i was next and while waiting painfully can hear the nurses/drs laughing it up and socialising in the back room