Marconair Inc

Spend more than 2h and not able to solve the problem. Overcharged and not efficient. Do not recommend this company.

Compagnie ou le taux de roulement des employés est indignant, ou la pression sur les employés doit être déclaré à la CCQ et local 3 . Le ou les responsables overcharge aux clients et coupe pour les employés ( heures travaillées) pour les clients : vous ne pouvez pas avoir une qualité de travail si les employés sont exploités par l'employeur.... Personnelle arrogant et stressant.....c'est le genre de compagnie que la construction nome : Mal nécessaire dans l'industrie......

Waiting over a week in November to have my central heating fixed. Still waiting - they have not repaired anything yet. The communication is horrible. I keep calling every day and they keep telling me that they don't have any news. When asked to talk to management they told me that they are in a meeting and can't be bothered. Absolute rubbish company. Do not do business with them - take your business elsewhere.

on time, was quick did the job was very satified !

Amazing service

Marconair a offer un service correct mais sans plus. Je n'avais pas de chèque sur moi et quand j'ai dit que je voulais payé par la poste ils m'ont menacé d'enlever le ventilateur de ma fournaise. Ils ne l'ont finalement pas fait, mais quand la facture est arrivé, c'était 300$ plus cher qu'on m'avait dit. C'est écrit 20 ans à l'écoute de leur clients" sur la facture. Je crois bien qu'ils ont arrêté d'écouter après 20 ans."

Lazy and entitled. Overcharging and unhelpful. Bienvenue au Québec!Edited to add: These are con-artists of the most basic variety. They will lie to your face to get your money.

I only called this company because there is a sticker on my furnace with their name. My heat pump was slow to cool last summer so I called them to come see if there was a problem. The technician took 3.5 hours to tell me the freon was probably low but he could not tell and he cleaned the outside compressor but that did not have any result. He took down all the parts numbers and said his office would get back to me with and estimate to replace the unit since it is 20 years old. I paid and waited but no estimate ever came. After a week I called someone else, who quickly refilled the freon and realised the interior coil was frozen and cleaned it up. After 2 hours the unit was back in good working order.I sent the timesheet from the this company to Marconair president Mario Pitre and told him I paid him 3.5 hours for no real service and asked for a reiumbursement but obviously he refused and I never got any estimate for repairs from them like they promised.Like the other negative reviews, this company is not competent and not worth your hard earned money and the president is not reliable. So when the top is rotten, you can bet the rest is tooSTAY AWAYAlex S.

Literal crooks

Please, stay away from this company - they are unprofessional, incompetent, dishonest, and rude. We used them to shut down our HVAC system when we were having our roof done and re-connect it after it was finished. After they shut down the system, they wouldn't get back to us about scheduling a time to re-connect it and we waited nearly two weeks during a summer heatwave to get it re-started. After their first visit, I wrote them a check on the spot and paid them for their services. Then they lost the check and accused us of not paying the bill even though our receipt indicated that payment had been received at the time of service. They eventually found the check a month or two later and deposited it without saying anything to us.When they eventually came back to reconnect the system, they did not bring the proper equipment to complete the job and left again. After they came back a second time and successfully reconnected the system, they sent us an astronomical bill for over $3,000 just to reconnect a heat pump on our roof (they had already charged us ~$750 to disconnect it). They blatantly lied about the hours they worked on the job (we have proof), and they never explained their fees or took responsibility for the fact that the reason they had to come twice was because they made a mistake.We discussed the bill with our roofer who agreed that the fees were completely unreasonable, and when we complained to the company they literally told us that we have a nice house and we can afford it, so we should just pay them. Now they are threatening to sue us. We are reasonable people and have never had a single problem with a contractor before. Our experience with them has been unbelievable, and we will gladly have this resolved in court.