Canada Computers & Electronics

I knew exactly what I wanted when I went to the store.,(A new laptop). The sales staff quickly and efficiently found what I wanted. I was pleased to find the best price currently available. A quick briefing on warranty, etc and I was on my way.

I bought a laptop from them. After I chosen one they said that there is no place for sata drive but after I opened it my self I found that it was there. So they sold me an ssd that I don't have need in. Bad knowledge of products. Even though they opened the backplate in front of me and still was proving that there is no space in it. Awful.

Seriously uncomfortable interaction with a guy working here. Not only was he unwilling to look at me while talking, he was rude, dismissive, and short with me. Most of the staff is friendly and helpful when I visit. But I will not be visiting again.

The staff are always friendly when I go. After price shopping online and going to Costco, staples, etc. I decided to go to Canada Computers. I figured they'd give me and my hubby the best info for what we needed as staff at other stores just didn't seem to inform me in depth. I was right. Benjamin assisted us and he really made us feel at ease about what parts to buy and what we had that was still usable to keep the cost lower. I'd recommend them any time.

Same at other locations, very helpful staff. Was inquiring about NAS drives.Will purchase from Canada Computers

This Canada computer store has a great customer service members, Andrew the manager, was extremely knowledgeable and approachable. He was extremely attentive and supportive while I explained to him the issue I had with my PC, with the resent power outages in Ontario. He was able to do a quick test for me for a second pair of eyes (Tech)verification, this proved critical and instead of needing a whole new system costing thousands of dollars it turnout to be a bad 1st slot memory problem. solved via ($80). Shout out to the Awesome tech Jack working here as well, we spoke in length about AM4 or AM5 platforms pros and cons. This was an eye opening conversation allowing me to make a better decision moving forwards a new system in the future. In short this is the best Canada Computer in Ottawa, if you want to be tacking care of this is where you go.

I went yesterday to troubleshoot an issue I was having, but ended up upgrading my whole build. The cashier Gabriel was very knowledgeable and diagnosed my issue within 20 mins and then recommended what I should upgrade. I got a great deal on some of the parts and Benjamin was able to locate them with ease and to my surprise, they finished my whole build within 4 hours! Although I don't know who actually assembled it, they took the liberty of replacing my fans absolutely free of charge!I'm definitely returning here in the future as well as recommending all my friends to go here for their computer needs. 10/10

Disappointing they had no PC cases on display. They had a fair selection of cases, just all in boxes. Part of the reason a consumer may want to visit a physical store like this is to physically see products. Considering a case makes up the visible exterior of a PC build, having these on display would allow us to assess the aesthetics and build quality of the case.This is true for keyboards and mice as well which they have on display. So why is this not the case for cases?

Been here a number of times but twice i’ve been here they helped me diagnose and repaired PC issues I had free of charge. Jacob and Andrew are both very knowledgable and they even stayed 30 minutes after closing to help me fix my issues.

Brought my old gaming computer in due to a Raid0 array failure, not only did Jake and the team manage to recover my windows image and migrate me over to a nvme they also isolated a ram issue which solved all of my stuttering in video games.Jake (Jacob) was fantastic and not only assessed my knowledge level of pcs ( very high ) and provided apt information that helped me make frugal decision to maximize what I can get out of my computer.Full satisfied, great experience!Thank you Canada Computers Kanata!