Nurse Next Door Home Care Services - Vancouver, BC

Vivian the person who answers the phone doesn’t follow through with what she says. Also expect to have long moments of dead silence before she responds to anything you say. Was really odd and annoying actually.

The co owner is Ken Sim, the garbage mayor of Vancouver.

Jennifer is amazing! She is kind, patient and competent looking after my husband and he very much enjoys her friendly companionship. I appreciate her initiative and all the help that she provides. She is a huge positive in our life, at this very difficult time.

Nurse Next Door Vancouver is made up of supportive, efficient and caring team leaders. From Care Ambassadors like Laurel, Mojdan and Pooja down to our amazing People Experience Coordinator; Allison. Together with our Social Media and Content Specialist; Mariam. Thank you guys for all your support! Please continue to be great at what you do.

Nurse next door has very good caring care aids that have helped my mom’s transition to my place. You have to explain what is important for your loved one’s care first. John, Tina, and Gladys have been very kind and patient allowing mom to trust them. Thank you.

Review part 2/2Funny enough, in a recorded conversation between the care designer, my insurance provider and myself, care designer from Nurse Next Door stated that their rigorous screening and training solely rely on the fact that they hire any warm human body with a heart beat with a graduate certificate. Laurel says and I quote, we don't offer extended training since they have been trained in school and their certificate proves that been educated in order to contain the registered care aid certificate.”The organization’s website further claims that nurse next door provides “comprehensive training and an educational environment to provide long term retraining”.. however

The Owner was on the news, complaining about staffing shortages but they don’t hire Black People lol!I applied three times, and they rejected my application even though I’m overqualified.

In July of 2022 I contacted Nurse Next Door Home Care Services about arranging a ride and aftercare for a friend who was having a surgery on July 28thI wanted a nurse to pick my friend up at Surgical Center in a cab and stay with her til the following day at noon i was sent a care giver I also sent aftercare instructionsWhen caregiver picked up my friend she was instructed not to leave her alone and stay overnightDuring the 40 minute trip my nauseous friend needing rest, the caregiver complained about her marital problemsWhen arrived at the Hotel they went upstairs to the room the caregiver excused herself to make a private phone call leaving my friend alone contrary to the Aftercare instructions and the Valley Surgery Center and was gone for approximately 1 hourAt 6:05 my unsupervised heavily medicated friend was in bathroom panicking and trying to call on duty DoctorWhen the caregiver arrived back at room at approximately 6:15 pm my friend was in the bathroom crying and in a panic talking to the on call surgeon about the drains in her bodyThe caregiver was yelling calm down thru the door and was trying to read aftercare instructions I had earlier left in the room my friend told her she was incompetent and to leave her alone as she was trying to hear what the after hours Doctor was telling her, the caregiver leftI received several text messages, as I was at work the next night from my friend, the caregiver and the care designer there were no calls to my friends or roomMy friend was left alone to deal with giving herself pain medication and emptying her surgical drains during the night she used an ice bucket to empty drains in and vomited even urinating in the bucket because she could not get to bathroomAdding insult to injury the company blamed my friend for abusing and yelling at CaregiverIt does not matter, nurse or caregiver or friend she was left alone , which according to her Doctor is illegalI would never recommend this company to anyone

I have only had the Nurse next door for two weeks. I have met Maria, Courtney and Kristen. They are three fantastic nurses. They are prompt, courteous and very friendly. I can't say enough good things about these three ladies. They have been a very big help in setting up my machine every morning. Thank you ever so much for all you do.

We have been receiving service for my mom from Nurse Next Door and couldn’t be any happier. We have never felt any safer than now since we know she is in good hands. This team feels like family.