Scarborough Health Network - Centenary hospital

This is the closest hospital to us. Friendly staff. Not so big compare to other hospitals in Toronto. Lots of parking. Visiting a patient only one at a time unless a patient is isolated no visitors allowed. There is a security screening by the entrance. Prepare your vaccine records.

Very kind nurses and the doctors were nice and took care of me. Even though I really wasn’t feeling well it was nice to see they had a tv and that made my experience in there a lot better. This room is really nice and the bed was very clean. Thanks to the nurses who helped me and tried to not poke me so hard when taking blood. They were really gentle. I would definitely recommend this hospital ! :)

My neatest hospital. I have always had good experiences with this hospital. Most staff are friendly and accommodating. My mom recently had knee replacement and the physiotherapists are excellent. The only negative thing to say is the hospital is dated and I'm looking forward to seeing the upcoming renovations.

The Emergency room staff is absolutely out of hand. They just yell at patients and talk them with a very rude attitude. After sitting in the emergency for over an hour, we still haven't had a single person attend to us or even start the triage process. Meanwhile both ladies at triage just chit chatting. anytime some asks any type of question, they just talk over the patients repeating the same thing to them about taxes and doctors. This is horrible and unacceptable behavior. I understand it is a hard job but if you can't take the heat GET OUT of the kitchen. No need to put it on sick and stressed patientsMain thing the physician will charge you $500 until and unless you pay the sum they won’t even look at you no matter how worst youe situtation is.

Recently I spent 10 days at the Scarborough General Hospital and I wanted to highlight my experience as I think we often forget the stress that comes with working in a hospital. I had surgery in February and spent 16 weeks in a cast before I transition into a medical boot just before the May long weekend. Unfortunately the progress I made was detailed and I was admitted to the emergency department as my foot was swollen and infected. I had emergency foot surgery and began my 10 day stay.I stayed with 3 other older gentleman and each of them had their unique situation. The first was a Sri Lankan gentleman who spoke no English and unfortunately there were no Tamil speaking nurses to assist and so, the nurses would use Google translate whenever they needed to speak to him or vice versa. The second was an older German fellow who suffered from a stroke and the nurses were very gentle with him, turning him every so often and gently speaking to him advising each step. Lastly, there was an older Filipino gentleman who was quite rude as he always demanded a cup of hot water and a cup of ice, and would yell at the nurses however they were always calm and still manage to keep their calm. These three gentlemen were bed ridden and the nurses would always tend to their requests when then needed to go to the water room. As for myself, the nurses were great and treated me well. They made my painful experience, pleasant and I cannot thank them enough for taking care of me. I'd like to recognize...Gigi, Nisha, Janet, Dennis, Kathy and especially Danielle who helped me through a mentally challenging time. Danielle was my evening nurse for majority of my time there and she really was sweet to everyone. Often we forget that nurses are burnt out as they are short staffed and over worked and I think it's important to recognize their efforts. At no point was anyone rude or disrespectful...they tested each patient with love and respect, as if it were one of their loved ones! I hope they get recognition because nurses in general deserve it...especially the nurses on the 3rd floor at SGH! Thank you all for making my difficult time, better and pleasant! You are all amazing!

The hospital staff are extremely nice.However, today I have tried called to contact a loved one in the hospital, the lady who is on the switch board tonight at 3am does not know how to talk to people. She’s extremely rude.You call the hospital because you are concerned about your loved ones and when you deal with people like this it honestly feels worse.

The Emergency room staff is absolutely out of hand. They just yell at patients and talk them with a very rude attitude. After sitting in the emergency for over an hour, we still haven't had a single person attend to us or even start the triage process. Meanwhile both ladies at triage just chit chatting about their kids and credit cards, both have been on 10 min breaks but not one has seen a single patient NOT ONE, while the other at check in just keep repeating that we need to pay more tax (repairs this over and over) anytime some asks any type of question, they just talk over the patients repeating the same thing to them about taxes and doctors. This is horrible and unacceptable behavior. I understand it is a hard job but if you can't take the heat GET OUT of the kitchen. No need to put it on sick and stressed patients.

I've had three trips to Centenary Hospital over the past few years, one serious, the others for routine stuff. All I can say is that my experiences at this hospital have always been amazing! Great doctor's and staff who are both accommodating, empathetic, kind, good humored and professional. I'm glad that this is my local hospital.

Visited emergency last week for my mother treatment and we were transferred to medicine department for follow up and injection, then Ms, Yasmin was very professional and passion for our patient' health. Her service is really appreciated it.

The customer service is horrible. And myself as a black person? The black staff there are even more rude to our own people. Black nurse with short hair in the triage didnt even acknowledge me initially when my husband was speaking to her, and when she did, she was like “who is she” with so much attitude. And then I called into just find out the time about an appointment and whoever picked up the phone was so unprofessional, she should be fired. She literally hung up the phone in my face when I asked her a simple question. Like if you dont like your job, leave. Your dealing with people, dont take your problems out on me. Thank you very much