Tip Top (Tailors since 1909)

I had terrible experience here, never coming back.Let me explain what happened: I bought a coat which my husband didn’t like and wanted to exchange it for other item in store.I bought the coat back to store exactly next day of purchase, and a nice lady behind counter checked tag and approved exchange. While we were shopping (I did buy 280$ worth of apparel), 2 employees from store came forward and accused of using the coat and they smell food on coat, (remember the coat is a day old and tags are in place and also the coat was never taken out of car).One mentions it’s Asian food other says it’s Indian or Pakistan food smell. I was taken aback and appalled.If they are smelling something it can be from their own store I never sniffed this coat while buying !!!They also showed it to their employee and make him smell it, to be honest I didn’t smell anything lol I don’t know why this racism pops up every time!I was shocked with this experience and never going back we have a function coming up and I would have made more purchases but they lost a loyal customer and the disrespect is something I will never forget.My dear immigrants don’t go to this store unless you want some bad experience!

Very nice collection and more than that amazing staff, very attentive and helpful. Really love the hospitality of staff and enjoyed my visit here.Thank you for this wonderful experience.

Big Thank you to Jocelyn!! she help us to find the perfect suit and pants for our boys, she is kind, and her client services are out of this world! we have two happy graduates at home.

It's been a long time since I've been to Tip Top. The sales staff were helpful without being pushy and they had a good range of products and prices. The on-site tailoring also makes that much easier. Good for an everyday suit and I'll use Tip Top again.

It is so truly refreshing to see a store that is still committed to great customer service and experience. Rob, Robina and Thomas were all so helpful when I was putting together a wedding package for my groomsmen. Thank you for making the whole process easy, and being so warm, welcoming and helpful.

Jocelyn was so helpful for picking out the right shirt, tie and pocket square for me. She gave me ideas that looked amazing and I never would have thought of myself!

After reading previous reviews I’m now not even shocked that my boyfriend was fat shamed in this store. I’m more or less shocked that with the amount of negative reviews the manager who responds to reviews, has not yet commented on any negative ones. I understand that customer service can be a tough job but that’s no reason to make someone feel judged and uncomfortable for being who they are. Tip top will no longer be a company that I will ever support again.

Walked around the store for 10 minutes on a weekday evening. Was completely ignored by the two employees. Disappointing experience, decided to buy my suits elsewhere.

I recently went shopping with my tall friend to buy him a suit, and I was disappointed to find that it was a struggle to find one that fit him properly. It's baffling to me that in a country like Canada, which has the opportunity and resources to be inclusive, it's still difficult to find suits that cater to people who are taller than average. Although there are some sizes available for tall people, it's sad that they are often limited to only a few boring colors like dark blue, black, and gray.I don't understand why companies don't think to include bigger sizes for more colorful suits. Why should tall people be subjected to wearing boring colors, while others can choose from a variety of colors just because they're of average height? Even though I ended up finding a suit for my friend that wasn't in-store, it was still one of those limited colors. However, they were able to order it in his size, so I don't see why the company couldn't do the same for more colorful suits.It's frustrating that tall people often have to spend $600 or more on custom suits just to get something that fits them properly and is colorful. I understand that the market for tall suits may be smaller, but the opportunity to wear colorful clothing should still be available. Despite my disappointment with the lack of options for tall people, I want to thank the lady who helped us and did her best to find a suit that fit my friend. I was shocked to find out that none of the colorful suits come in big or taller sizes, but I appreciate her efforts nonetheless.You might be wondering why we didn't go to Mr. Big and Tall. Well, we did, but we were disappointed to find that they only had black, gray, and dark blue color options and, surprisingly, they didn't even have my friend's size available. The associate suggested Tip Top because they might have more options for tall people, including more colorful choices.

Russell was amazing to work with! He helped my fiance and I look at colours, options, styles and he really assisted us in finding something perfect! He noted that we had a budget and he was able to help us sort out a beautiful ensemble for our upcoming wedding. We were very impressed with his knowledge, expertise, and his honesty. He took what we were looking for to heart and really listened to what we were saying. We weren't expecting to make a purchase today, but we actually walked out with a full suit, as well as information for the groomsmen to order theirs as well. Thank you Russell!!! If you're looking for a suit, definitely check this place out and ask for Russell.