CIBC Branch with ATM

Honestly THE WORST CIBC branch EVER.Hands down. A guy called Alex (a manager level) is not only rude but he is also useless.I also feel bad about an old middle eastern lady working at the desk because she doesn’t appear to have any clue what she is doing. NEVER again will I go to this branch again.

Long way to wait.VERY bad service! 13 people in line and Only 3 tellers…. 40 min waiting time. Waistless time of waiting. Management sleeping on their chairs. Bad!

I visited that branch to pay tax. I waited more than 30 minutes although there were serving 4 tellers. Even when I left there, there was line.

The tellers were very polite, patient, and got the work done without any errors.I dealt with 2 tellers(sorry don’t remember the name). And both were really polite.

I went at almost end of the day and was going to take a bit long for my transaction and the teller by the name of Yulia was really helpful and assisted with my transaction happily and quickly.

I’m not happy with the CIBC and this branch. I lost my Costco Cibc master card and I called and I’ve been told in 2 business days they will send my new card to this branch. It’s already 9 days and no body answer me! The central phone told call to this branch and this branch doesn’t answer me! I’m sick to follow up in 9 days with no response. I went to this branch and I’ve been told I shouldn’t come in person, if card got ready they will call!Update: After few days I went to this branch and I told them someone called me to come and pick up the card which is wasn’t true! and they gave me my card and I’ve been told it was ready week ago but you didn’t care about your Customer!!!!!

Best service ! Thank you Sabina helped us today

Had my bank issues fix smoothly. The two tellers ( JAS and a lady, sorry I forgot her name, she's lovely with a beauty mark in her face ) , they are both approachable and professional. I am happy with my visit in this location

The manager here is very rude, he kept asking us questions even if we answered many times. We left an item here and when we asked him questions about it, he does not want to answer at all. But all the people work at the counter are the nicest people. DEFINITELY DON’T TALK TO THE MANAGER.

The advisors are not interested to talk to people coming to open new accounts and gave minimal and different information than whats available online.. pathetic service !