MINI Windsor

I had a great experience. Bozena was very helpful and great to deal with.

I was charged an additional $18.55 on my Visa. I inquired about it and still have not received any information as to what this was for.

The service was fabulous! I recommend the service to anyone owning a mini cooper.

We were working with several lots looking at several vehicles. We chose Mini of Windsor (BMW) for our purchase as their staff was friendly, knowledgeable and willing to work with us on our timetable and availability. Perry P. and Bill M. were great. We recommend anyone looking for a higher-end vehicle to visit these guys first.

Tried to book a time to come look at a specific car via the website. No one returned my email, tried calling four separate times - no one in sales picked up, and no one returned my message.

My wife and I went and bought a Mini from Yasmine and dealt with Bill and they were both great. Friendly happy and easy to deal with.

Mileage is 40,000km, called reception to confirm if my oil change was due. And was told yes, so I sent the car this morning. I picked up my car this afternoon, and noticed they did not do the oil change. This is the second time they did this to me. I called and was told my next oil change is due 60,000KM. However, my last oil change mileage is 29,000km. 31,000KM during two oil changes? So I asked them to double check, then they said I have to do the oil change every 15,000 km or one year. So why the reception said my oil change is due? Is it funny I sent my car there for nothing? is it funny they told me my next oil change is 60,000? are they professional? And this is not happened for just one time. feel so bad!

The best Sales Woman I have dealt in whole life. Myself and my wife are very thrilled to have had Bozena helping us purchase the new Mini Cooper. I recommend Bozena to all my friends and whoever wants to purchase a vehicle. She is amazing to work with. When I get a BMW I’m going to her. My wife said Bozena is a lovely sales woman.

If I could give this dealership zero stars I would! Had my car in for service and was absolutely GOUGED! Started out with 3 error codes and agreed to fix them. 1) Thermostat 2) 4 new engine coils 3) new spark plugs. After a 10% discount it came to $2300! AFTER that work was completed they called to tell me I now need a new Radiator. New total $3495! $1100 for a radiator and labor? Then when I asked how much they would give me to buy my 2012 Mini Cooper Countryman with 102,000 KMS with New tires, New Brakes and all the work I just had done they offered me $2,500- $3,000. I paid more in repairs than my car is worth??? This place definitely lived up to all the horrible things I've heard from other Mini Owners I've spoken with. I will never deal with your dealership again! The only positive thing going for this place is Adrianne, the amazing Service representative who was super professional and very knowledgeable.