Leacock Care Centre

Great place for people who need full time nursing care.

Admission process is inadequate, resident not allowed to be part of the admission process. Lack of compassion and caring displayed by employees. Poor communication. Seniors deserve better than what this home provides.

It's a pleasant place to stay lots of great staff and great feeding times

No communication with family and staff! They never answer their phone, and when they do, they never know who the workers are or are even aware of who is in the building! Their residents escape all the time because they aren't being watched. Elders deserve better than what they are paying for. Thousands of dollars to reside here, and they don't get proper care!!!!!!

Really impressed with how the staff care for residents! Very friendly and always positive attitudes. The management staff are awesome too. I had to have my mom moved to another home area and Sarah made sure the transition was smooth with very little stress. The new renovations in the home areas look beautiful. The rooms look very much like their homes. It is very comforting knowing your mother is treated with respect, dignity and cared for with kindness at a personal level. Well done!

Nice staff pretty rooms

This LTC home was a terrible experience for our Mum. They are seriously understaffed and bring in temps from Toronto who make more than the PSW’s on Jarlettes payroll. The temps know next to nothing about the home and definitely do not know the residents and what their wants and needs are. There were a few regular staff and nurses who were diligent and tried their best but when short staffed just cant keep up. We waited regularly for up to an hour waiting to have a PSW to come to her room to assist her with toileting, etc and that is absolutely shameful. Our Mum passed away in May after being palliative for a few weeks. The day she passed was heartbreaking for our family. Dr Kelly Wright and her fellow explained that Mum would be get comfortable and would not suffer. These 2Drs are not even around during her palliative care. We spoke to them once during her 13 month stay and Mum suffered a terrible death because there were no Leacock staff working they were all temps. They gave Mum wrong dosage and the nurse didn’t know how to administer her medication. My sisters are both medically trained and had to show the nurse how to put the medication into the port For Shame Jarlette This is absolutely disgraceful and Jarlette and our government need to address these LTC issues. Sandra Ogden.

worst place to ever work or live. they are always way under staffed, management seems to not care about their employees or residents. there had been many workers and residents there that have spoken out about the inadequate care and treatment of staff members and residents. Management has chosen to cut pay of 3 dollar’s of the agency’s they hired to fill in for the staff shortages and now firing current employees for absolutely no reason. if you were expecting help as an employee or care as a resident. it’ll be very short lived as they will not retained anyone. Due to the very poor leadership on Leacock care center and Jarlette as a whole organization. I hope for everyone sake they shut this facility down for the residents sake and staff.You can also check out their most recent news article that they are in an undergoing investigation right now.Stay away from this terrible place!!!!

My husband is in there since thur, Today he wer himself an the psw got him on the toilet the change him .she left him there for about 20 min. Went to look for his shoes. I told her she should dress him first .but she said he was still needed to go .The urin was still on the floor .she should have wiped it first ..than at supper he had a small meal ,He ate better at the hospital .big meals .He needs to gain weight dr Guardhouse said .Si I'm going to tell them give him more veg.and potatoes. For the price you lay .an a snack was a broken cookie small glass of juice.Supper he had half glass water .snack could have been 3 cookies an fruit an bigger glass .I think they are cheap with the meals.