Rexall

I am giving this pharmacy 5 Google star review for fixing their mistake. Not all businesses are humble enough to acknowledge & fix their mistakes to improve customer service.Last night the pharmacy was unable to deliver my prescription at my suite. When I called the pharmacy the next morning, the pharmacist apologized and explained that my prescription was not delivered due to my prescription being put in the pick up bin, not in the delivery bin. Tonight the delivery guy was able to give it to me at my apartment. The guy came at around 9:08 pm, knocking on my suite while I was taking a bath. I really thought the pharmacy ditched again the delivery since the delivery is between 6 pm to 9pm!Out of joy, I asked the delivery guy to keep the change & gave him extra for his coffee.

Working upstairs from this Rexall I tend to go here a lot. Get all my prescriptions filled here, do all my mail sending and just come down to grab snacks from time to time. I have been working upstairs for 5 years and not once have I had any hint of bad customer service. Mary (i believe is her name) who works as one of the daytime cashiers is an absolute joy every time I come in. The pharmacy staff are so accommodating and friendly and the lady who works at the post office area is always a bundle of fun! I can say that I never feel unwelcome at this location.

I was there today, Aug 28 after church. I bought a few stuff needed. Went to counter to pay, ope I don't see the same staff next time I shop there. I find her a bit rude, hope next time I shop it's the friendly, cheerful faces and good customer service I see.

My experience at Rexall was remarkable. I actually didn't end up getting string or painters tape but the lady went above and beyond to assist me.Summary:AMAZING CUSTOMER SERVICEProduct selection was shocking as I thought I could get these common items from this store.

It’s a busy store being right downtown & servicing its many residents who live near by. But with a little forethought you’ll never have to wait in like to checkout.They usually have everything in stock on sale in their fliers.Good verify of cold drinks at fair prices ready to go.

Super rude cashier at the post office. Unwilling to help and complaining about other employees to customers for helping too much. I had an incident where the other employee esalways helped me with tape. She refused to even let me buy for calling her unhelpful and ran to the office along with tape which was only one available. Her manager a male named Darryl kept listening and did no effort to help me as she kept repeating he can't help you either as I only know how to do post office work.

Super friendly staff.. You get your medicines here as well as a wide variety of products like chocolates,snacks and beauty products. I love the service here and they have good discounts year round. Specially the milk and eggs here are comparatively cheaper then nearby convince stores. It is inside city place which offers lot of other things as well like a food court, Boston pizza and the liquor mart. You are never out of options. I love the fact that they are open till 9pm which is a rarity in downtown. Ask for air miles card as it’s free and start collecting your air miles as well.

I have been shopping at the city place Rexall for 17 years now and today was the first day I left there just furious. Customer customer service was absolutely atrocious and the worst part is they know me they know I’m a good customer and a friendly person but not if I’m being dealt with by staff that weren’t concerned in anyway shape or form.I have always appreciated Gisele in the post office but I don’t even know who she was today.I have been buying stamps there for years now and Gisele was the one who told me if you buy 10 at a time it’s cheaper and today I was told the post office can’t sell them to me I have to go to the front. So I asked Gisele what’s with the changes here I’ve been doing this for years and she blatantly lied and said no you have not we’ve never done that. I need to actually buy 12 stamps so I went to the front and bought the 10 at the discount price and then asked for two more and now I’m told I have to go back to the post office.Ridiculous.I have always been pleased with the pharmacy staff and they take good care of me and if it was convenient for me to go elsewhere to buy stamps and milk etc. I would completely boycott the store right now I am so disappointed.

Definitely the last time I purchase anything at this Rexall. That includes prescriptions. I will take my scripts to another pharmacy.The filipino woman at the cash is beyond rude and unprofessional.Every single time I go in there she is in a confrontation and with a customer. She just wants to argue.She tried to start with me but I ignored her blatent rudeness bc I figured I'd call the owner or put a review on this site.When i left the cash, she started talking about me to an equally rude, elderly customer whom she seemed to have a repoire with.This is enough already! Why isn't the owner doing anything about this woman?I do not recommend it this location at all.Plenty of other pharmacies in the downtown area.