Dr. Tom Liu

Dr Liu did cataract surgery for my dad's eyes in the last 2 years. He was professional all the way. The MOAs and eye examiner girl in the office were friendly and accommodating. The surgery was successful. Prior to the surgery, my father was only able to see read the second line in the Snellen Chart. And he claimed that his world was very blurry". Fast forward

今日去了Dr.Tom Liu的眼科診所。點讚二位櫃檯小姐姐，在電話不斷，患者滿室的情況下，非常友善接待每位患者，並詳細解答患者的咨詢。我尤其得到Lou姓小姐姐的幫助。她非常有耐心、仔細的指導我填好所有的表格。並詳細的講解所有、有關的流程及註意事項！使人非常的暖心！待到了Dr.Liu及助手的專業、認真、仔細的檢查及後續按排，放下心中重負。非常高興遇上了這麼好的醫生、好人是我的好運！謝謝！！！

Horrible reception ever. I insist my original review. I did not ask for guarantee but I was asking why there were two other patients that was before me when I arrive on time for my appointment. The front desk could have told me that the other patients went overtime but there were no explanation and the attitude was not acceptable. In addition, I was rescheduled to a different date due to doctor's schedule even though I mentioned my case was sort of emergency as I have really bad red eyes. Good thing it was not that sever, but just imagine what could happen. Further, when I book with your facility, no one informed me that my exam will involve eye drops that reduces my vision. I was lucky that I did not drive to the clinic but I did have an important meeting that requires my vision after the appointment which I have to reschedule. The reception at the front desk after learning my last name gave me a big unpleasant attitude. I was thinking of reporting to the appropriate sources, but I thought the front may not have a pleasant day as they are all very busy. However, I was very disappointed at this facility. Not sure why this nice doctor would hire these receptions.

Dr. Liu did a superb job with my cataract surgery. Everyone including nurses in eye care centre and receptionists in Dr. Liu's office are warm and helpful. Thank you all for taking care of me!!