Donwood Manor Personal Care Home

The staff here are the most caring, genuine, and gracious we've ever seen. During this pandemic, and working thru enormous stresses they have gone far out of their way to help us keep in touch with our dad. I know there is a long wait list to get into a home in Winnipeg, our other parent was sent to Arborg! I can tell you they do everything possible to keep married couples together within what the Mb Gov't rules allow, with or without dementia, and between the Extended and Personal Care Home connected facilities at Donwood. Our mom passed before arriving at the EPH but they were doing everything possible to keep them close and together!

My Mom was fine until her health started to deteriorate. Doctor in charge put her on medication for a lengthy time, until I found out about it…and demanded she come off it! Instead of helping her, the nurse in charge along with doctor ordered tylenol, tylenol and more tylenol. Nothing given for bowel movements. one nurse cursed because she had to clean Mom up after making a mess in her bed. Most nurses were nice, but the odd one should have been fired. She got so sick, and was transported to Concordia for xrays, but had to be treated for dehydration, bowel obstruction & sepsis. She died the next day. Cannot recommend this place after what my Mom and our family went through! By the way, if anyone’s loved one is in a care home - demand to see the records. You will be as shocked as I was on what is documented.After communicating with WRHA over several months, the personal care home has promised to upgrade their practices and their treatment protocols. Both their nurses and the doctor need to change in their patient care, in my opinion!

Good stuff I have ever seen i interview by them whith my poor English but they were so kind to me and try to explain more that I can understand the Question .thanks for your kindness

Dedicated staff

Nice people

They are so accomodating to my grandparents. One is in assisted living and the other is in the personal care side and the staff do everything they can to arrange safe visits during the pandemic.