Megna Pools

Melissa is AWESOME!!I called to see if I could get a scrap piece of pool liner so that I could do a repair on my above ground pool and I had the pleasure of speaking with Melissa. within 1 day of speaking with her I received a package delivered from Pickering to Ottawa of a large piece of liner identical to the one I was trying to repair. It was delivered to me a $0 cost, are you kicking me, who does that?? Now I'm not saying everything they do for you is going to be free, ha! but I can tell you the experience will me amazing.

Good guys, fast unloading

I contacted Megna Pools in September 2017 regarding the pattern coming off my brand new liner which was installed in July 2017. Finally received an answer from them after contacting them again this year (2018). The response was that they had contacted the vinyl manufacturer (CGT of Cambridge, ON) who decided that I had done something to the vinyl. Neither a representative of Megna nor the manufacturer of the vinyl had even come to my property to see my pool, nor had any representative asked how I took care of my pool. You can be sure that with a brand new liner I had taken the utmost care when vacuuming or adding chemicals. From this experience with this company and the manufacturer of the vinyl Megna uses in the liners they make I have a very sour taste in my mouth regarding their customer service. Warranty service is non-existent. I highly recommend NOT using this company for any liner replacement needs you may have.