Kensington Vision and Research Centre

I went to see Dr. El-Defrawy since I had some concerns about my eye health. He was a very nice man, listened to all my questions patiently and answered it thoroughly. He always had a smile on his face and this made feel very comfortable.

I have never been here nor will I ever go here considering I live in nova scotia but if someone used my phone number to book appointments and now there automated machine calls Mr all the time and leves me voice-mails

It was a strange and uncomfortable experience. The doctor had his face mask pulled down and was touching my eyes with his bare hands. His hands had remnants of hot sauce on them from his lunch which I could smell and was also causing my eyes extra discomfort. He also was using his phone with his finger and then touching my eye with the same finger right afterwards multiple times. Is it not common practice to use gloves when touching someones eyes? Results of my exam inconclusive I was told to call back if it’s still bothering me but that’s the reason I went in the first place because it is bothering me right now. I guess I’ll go somewhere else for another exam now

I had a great experience at this clinic. I think I waited maybe 5 minutes max and the staff was so friendly. They move you through to different technicians so quickly and explain all the tests really clearly. Highly recommend to anyone!

Your assistance is a complete B****. I hate to be negative you took weeks just to call to reschedule and after visits to the USA and Canada confirming my mom needs laser you waste my time saying I need a consultation!! You have no sense or urgency to help your patients and then this B***+ refused to let me speak to the doctor directly. She welcomed my Google survey well here it is ! I see why your reviews are terrible your running this office!

The doctors are fantastic, but you're expected to come early and wait for over an hour. It takes so long I routinely have to get my eyes frozen twice. It's so busy there's two waiting rooms you have to get through before you can even see your doctor, and then wait in one of two doctors rooms, so technically three waiting rooms. If you're willing to wait it's great, but if you value your time then look somewhere else.

I have been a patient of Dr.Schlenker and Dr.Belkin and have had excellent service, care and very importantly clear communication addressing any issues or questions that I had. The clinic is exceptionally well run by Ann and the staff are exceedingly competent, friendly and effective in communication with me as a patient and proceeding with any procedures they need to do. While booking appointments staff are friendly and competent and try hard to meet your needs as well as the doctors needs when giving appointments. My background is in nursing and hospital administration and as an accreditation surveyer I give this clinic 5 stars.

Dr. Panos Christakis is exceptional and everyone that works at this clinic are also top notch. I would like to also mention Prasanth Nair who works at the front reception...he has been so accommodating and just super overall!TWO THUMBS UP FOR SURE!!!!

Very efficient operation. The staff are well versed in their jobs which keeps the clients from waiting for the multiple procedures required.

Very impressed with the level of expertise and professionalism. Everyone at Kensington is friendly and helpful.