Hotsy Water Blast

These guys have the worst service I've ever experienced. Bought a new Hot/cold unit from here for almost $7,000 less than a year ago. We ran into operational issues and sent it in...right away they're insistent we didn't operate it correctly, no warranty. We say okay, just fix and get back to us asap...5 weeks!! okay for a couple months, issues again....same thing so we get info on proper operation. takes 7 weeks to get it back and $1,800 bill....everybody at work has copy of proper operation steps. Unit has same issue...horrible service, they say we have to wait again because their shop is always backed up. Have 1 guy working on repairs, brutal service, long repair times, poor customer communication, shoddy repairs. My opinion is to stay far away from this particular dealer!!!!!!!! deserve zero stars!!

I bought a 16ft trailer set up from Hotsy water blast 2 years ago. It was the best decision I've made. The professionalism and respect they show goes far beyond what is expected. Thank you Thomas, Chris and Paul.

Great service, Thomas and Chris were both very knowledgeable and pleasant to deal with. Would recommend to swing by if you need pressure washers or parts!!

Just like Dave D says in his review... I have almost $30,000 invested in equipment from them. Brought it in because of error code and non start issues it took them two weeks just to look at it and another two weeks to get the parts. Finally they call me to pick it up and the first time I use it after, there was another major issue. This time they had it back to me the same day but guess what.... A week and a half later it is back in the shop again. When I ask them how long they expect it to be there all I hear from them is it is in the queue

Great service, and they know there stuff