Princess Auto

I had to exchange a defective item. All staff made this process simple and hassle free.

The deals are great but pale in comparison to the outstanding customer service. Always but extra fabulous help from the great guy, Cliff maybe, who helped me with tires for my trailer.

Selection and service was great. The stacks of boxed items as you walk in the store is messy and challenging to shop.

They seem to never have what's on sale, when you get to the store. You can never find anything you are looking for, as always have to hunt down an associate .To bad the dont have a product locator kiosk like Canadian tire. Definitely dont recommend the power fist brand, very poor quality merchandise.

This place was amazing to work for in the beginning. I have a medical condition that I provided documentation on and they still reprimanded me for absences. They didn’t once tell me I needed more documentation from my doctor or anyone else. I expressed my concern about this in the meeting that I was reprimanded in and all of a sudden the rules changed for me. I was told to do one thing for a long time customer by the leader on Duty and again questioned for it the next day. This place is horrible to work for.Sadly I’ve also ran into a few of the customers that I got to know in the year that I worked there and when they ask about me well let’s just say professionalism and the “values” that Princess auto prides themselves on were not demonstrated by the staff in any way shape or form. I’ve been in the work force for over 30 years and have never been treated so poorly.

great place for deals .saved 70..00 on a 200.00 mini bar fridge

The trick is to get out before you find something else you think you need. The staff are great at helping you find stuff.

Princess Auto always has a wide variety of interesting and useful products including a great deal of things that aren't just auto related. You can pick up an anti-snoring head-strap and a trailer hitch assembly all in one store:) Lots of good deals as well. I could spend hours in this store.

My home away from home. I've been going to princess auto since they only had two stores. Things have changed since then but the deals and their guarantees will always keep me coming back.

We went there for a few things on sale, and it was a horrible experience. It is completely cluttered and everything is put places with no rhyme or reason. Nothing is priced. And if do you do end up buying watch your prices when you get scanned in, cause nothing comes up with sale prices so you'll be paying full price. We were so upset we brought it to the cashiers attention and her response was ya we know". Get it together Pricess Auto Kingston."