Bsaunas USA Inc.

It has been a pleasure working with Alex from the very inception of deciding to acquire a sauna though delivery of a completed project and even questions/consultations/support after the purchase. He is knowledgeable and very enthusiastic about his trait. He even assisted with purchase of a trailer with specific requirements to accommodate our sauna project.

Great place to buy your your Barrel sauna all the accessories and cedar wood for sauna. Alex and his team are very knowledgeable and an expert in this field. They helped us with design and material to build our sauna in Adirondacks. We were able to purchase all the cedar wood stove and accessories and built this amazing Sauna @tbrothereno @independence_river_lodge

I had a great experience dealing with Alex from Bsaunas USA. He is very knowledgeable, friendly and professional, and most importantly reachable when you need to get in touch with him. I had a lot of questions and he answered all of them patiently and also gave me great tips for the installation. Delivery was quick without any issues. The website is very well designed with lots of functionalities and the sauna pricing was very reasonable and fair.

Thinking good customer service is a lost art? I can say that it is alive and well with Alex and everyone at Bsaunas. Alex wanted to know every detail about my project and was able to make cost saving suggestions as my plan included a tile feature (an idea I stole from him!) which cut down the amount of siding I’d need from his standard 5x7 kit. I also wanted floating benches and as a weekend, semi-handy diy guy, I wasn’t confident in my carpentry skills to pull that off. Alex walked me through his design, two or three times, and I was able to build rock solid, beautiful floating benches. Why can’t all businesses be like this?!

Purchased the sauna back in August received it in late February, due to covid and shipping delays. The only reason I'm giving a 4 stars instead of 5 I was disappointed in the communication of arrival/completion. Alex was great to work with always called back if he was unable to answer and helped with any questions. The Sauna is awesome wish the building instructions were a little better but good enough for a handyman to build. Would work with this company again!!

We have rented out sauna few times before we decided to buy it. Communication and quality at all best! WE have been using all winter and till this time. Everyone who has stopped by our house always compliment on it. We definitely enjoy our sauna with kids. We always did and will keep recommending Bsaunas USA to our friends.

After some waiting (due to shipping) I received my sauna. I could not be more pleased with the quality of all the wood & equipment. I did have a contractor build the sauna for me and it went very smooth. Alex was there EVERY step of the way to answer any questions and we had plenty! I choose to go with the square economy plus white cedar sauna and the hive mini 9kw heater with Wi-Fi. After I had an electrician come set up the heater (today) I was finally ready to try it out. WOW!! Blew past any and all expectations. This thing gets HOT. I wanted a sauna that could create a lot of steam and boy did it deliver. I can’t say enough about the level of service I received from Alex. Anytime of day he answered my calls/texts and went above and beyond. Needless to say I highly recommend Bsaunas USA.

It was a very nice experience to work with Bsauna. The guys from Bsauna definitely know a lot about sauna, they help for us. If you want to build sauna, I could highly recommend Bsauna USA.

Alex and his team were extremely knowledgeable and helpful through every step of our sauna purchase and installment. They’ve been attentive to our questions and any needs we’ve had. The support before, during and after install was awesome! Love our sauna from Bsaunas USA!