Pet Valu

Lots of toys and supplies for your furry little friends...very friendly staff & great service!

Friendly and helpful staff. Good supply of pet food and pet accessories. Focus is on Petcurin food products for dogs but carry many other brands too. Very clean store . They also do grooming.

Came in today to bathe our dog, which we have done many times before. We did not book an appointment but the gentleman working kindly allowed us to use the service as we would be quick. However, the woman working at the time was not so kind. My family member and I were starting to wash our dog, when the woman came over to tell us how only one individual is allowed to be in the bathing area. When we asked if its ok for both of us to stay because we are in the same family and need two people to hold and wash the dog, she very rudely told us that one of us needed to get out. At the time, there was no other customers in the store so we were not over the 4-person capacity. One of us had to STAND and WATCH outside the gate while our young dog was stressing out. This rule made absolutely no sense to us?I understand Covid has instilled many new policies and rules in businesses, but a) this rule is completely illogical and b) the employee did not need to speak to us so rudely and condescendingly. We come here to purchase essentials for our pets and to bathe our dog, but we just cannot handle the attitude anymore. This is not the first time we have been treated poorly by some staff members. We will be taking our business to a different Pet Valu in St Catharines.

Great store. Open long hours. Vrry helpful employees

I like this store because it's convenient it's just down the street from where I live but I find their prices are a little high. The staff there are very friendly and they allow you to bring your pets in while you shop. They offer a nail trim for dogs every Tuesday from 4 till 7 and they also have a place to wash your dogs.

Great store, staff are helpful. They don't always have what your looking for but can order it in

Great place for everything our cat needs.

Clean, usually quiet and they pretty much always have what we like to get for our dogs in stock.

Excellent, well organized store. Friendly helpful staff. I went in looking for a harness to help support my large senior arthritic dog and they helped me find a lifting harness it works perfectly.