Brookside Psychologists - St. Catharines Niagara Psychotherapy

MAJOR SCAM ALERT!!!THIS PLACE SHOULD BE SHUT DOWN FOR MALPRACTICE!!!!I got properly diagnosed for high-functioning autism, ADHD, etc. ELSEWHERE! Certainly wasted time and a lot of money here. Definitely not a place for anyone who's high-functioning looking for a proper diagnosis since I got misdiagnosed and then in the end after claiming I don't have the disorder they misdiagnosed me with, I had no diagnosis - what a waste of $2700! Actually, they overcharged me for this and charged me $2956.50 instead of just the $2700!! What a scam!! When it came to the mental health portion of the assessment I was barely probed of any symptoms related to my concerns. This is such a SCAM and certainly MALPRACTICE since I got properly diagnosed by a different clinic afterwards who has the proper training on how to diagnose high-functioning adult women and not to mention actually cares about their patients, has empathy and understanding! The psychologist and her supervisor here had no empathy at all and dismissed all my concerns and left me feeling hopeless and suicidal! The psychologist who assessed me even raised her voice at me over the phone when I was telling her my concerns and offering more information to help diagnose me correctly, but was yelled at saying, THIS PHONE CALL IS NOT TO NEGOTIATE DIAGNOSES!!!" which was quite rude and unbelievable! I felt worse and way more depressed after seeing this psychologist here than I did before I came in. That's not how patients should feel when seeing a professional! Since I wanted to submit this with zero stars instead of one

I have received excellent feedback from clients who I have referred to Brookside. Not only have they been pleased with how competent and professional they are but also how warm and supportive they have been in their healing journeys. Having shared offices with Brookside I know their staff personally and would highly recommend their services.

Professional staff, wonderful service but what makes this an amazing place is their front end staff who are caring, kind and so compassionate. Wonderful people to deal with!

Starting sessions with Brookside Psychologists is the best decision one can make. They have psychologists as well as psychotherapists. They are straight-forward supportive therapists who get to the heart of the issue, and provide insight to initiate helpful growth, strength and peace of mind going forward. Their kind administrative staff will work with all your needs. You feel a sense of relaxation when walking into their office because it is so nice and well-kept and modern. Highly recommend this place!