Kal Tire

Danny and the team at Kal-Tire were so helpful and made my experience here so easy. Danny was awesome to speak with and was able to find tires for my vehicle and fit me in for an appointment the next day aswell as gave me an awesome deal for my first time here! He was super informative, made sure I knew what was going to get done and exactly what I was paying for. He was so helpful that my partner came by the next day to purchase tires from them aswell! Thank you to the Kal -Tire Airdrie team for getting my car rolling smoothly again. Will see you in 7000km for rotating!

We called yesterday as our vehicle had a hole in the side of the tire and Kal-Tire was the company we purchased them through and had install the tires less than a year ago. I was told they had no room to fit us in until mid next week. That is a long time to go when it is your only vehicle and you need it to get to work. The warranty isnt any good if the company can't book you in to use it.

My battery had died. I had no appointment but I was able to get in right away. The service was excellent and the atmosphere was inviting and friendly. What a great crew of guys.

Was tire shopping all around town and found Danny at KalTire. He gave all the info straight and takes pride in making people happy (as experienced while I was waiting for my car). The website didn’t have the wheels I wanted and so Danny and Elijah did a search and provided me with a few options. Best deal I found and great people to deal with. Highly recommend :)

Don’t get an oil change here. They charge WAY more than typical, and weren’t up front about the price ahead of time. Tires, sure, fine. But they’ll soak you on an oil change, especially for a small car.

Went for an oil change and asked if they could check out a engine light. Would not have done so if I knew that charged 50$ for this. While it's my fault for assuming, I have never had any mechanic charge for this, ever. Most car part places are happy to do it as well. They do not top up your fluids either.

This review went from a probable one star at first but ended up a five. I had an appointment for 10 am for a tire repair. I ended up waiting a frustrating two hours to receive my vehicle back. When I went to pay I was told that two of my tires had leaks, that they fixed, both at no charge. So yes, they were backed up and I was very irritated, but they took accountability and comped the work, and I didn’t even have to ask. So I will continue to take my business here and have told numerous friends about the experience and everyone was impressed.

Really frustrating. I had my brakes replaced in December and was experiencing a shimmy in my steering. I was told that my back brakes were bad the drums all of it had to be replaced to the tune of 2k. This caused me to really feel weird about what they were saying so I took it for a second opinion. My back brakes were fine but needed adjustment it was my front brakes that needed attention they even found my park brake lines had been cut. So had I gone with kal tire I would have replaced a bunch of stuff I didn’t need to just to then need my front brakes replaced which they mentioned nothing about. Such a poor service experience.*I see your response to everyone is to email. I think you should email this info off. I think it’s a really poor reply just to show you did. Real results real change is obviously needed in your shop

They didn’t even work on my truck!Called in late tuesday, and was told if I dropped the truck off early morning the next day they would have tires swapped out by 4-430.Showed up at 430 and the truck had not even moved. They did say they stay until the work is done, but no time was provided. If I knew it was not guaranteed to be done I would have gone else where. WASTE OF TIME!

*UPDATE* I went to my next appointment and the power outage pushed out all the appointments further into the weekend. Again an unfortunate scenario but this time the manager took it upon himself to make sure my situation was well taken care of. He ensured my appointment was rescheduled for both cars in a timely fashion and that all parts were available for a smooth experience. He also offered a discount for all the inconvenience caused during the last 2 visits. Turned out to be a very good experience this time around. **OLD REVIEW** I went in this past weekend to get my tires swapped over to a winter set. Had placed an order for new rims and tires (all in stock) over a week ago. Showed up for my appointment, checked in with the front desk staff. They took the keys and said it'll take about 1.5 hours as anticipated. I waited for 1.5 hours and then the mechanic showed up with my keys and a piece of paper telling me that the rims have not even arrived from Edmonton. They never checked in to let me know and made me sit for the whole time and didn't bother letting me know a much sooner or before my appointment that I couldn't get that done. Told me to reschedule for this week. Not sure if the rims are still going to arrive in time for my appointment. I understand that this is that busy time of the year but that doesn't mean you do not take accountability for screwing up orders. First time at this location and already feeling a sour taste. Will update if it gets any better after my appointment this week.