Hudson's Bay

Amazing clearance sale until March first week 2023. So if you are looking for winter clothing to be worn next year, get it right now.Staff at Willowbrook location is also good !

Still a great selection of men fragrances..And some designers you cant find anywhere else. Staff at the Langley location are very professional and helpful

I was supposed to post this during Christmas but completely forgot. I was last min shopping for my boyfriend and really needed help choosing a watch. There was a gentleman behind the counter and I could tell he was getting off shift soon but he took the time to go around and help me find a watch that would dazzle my boyfriend. I believe his name was nicolas but I am not sure! He was so kind and gave me his honest opinion which was greatly appreciated. My boyfriend loved his watch and I am so happy with my purchase. Thank you!

Not my favorite store as I seldom find clothing I like, but I can't fault the store in any way. I do like their perfume counters!!

May 28 2023 Sunday,One of the worst experiences I've ever had was when I visited The Bay Willowbrook Langley Watch and Jewelry Repair. It's rare for me to give a place a one-star review, but this particular place truly deserves it. The lady working there was extremely rude and downright nasty towards me when I went in today. I needed a new watch strap, and that's when the nightmare began.Firstly, after I handed her my watch, she rudely demanded that I stand aside so she could assist someone else who arrived after me. Although I didn't mind letting her help the other customer first, her manner was impolite. She even instructed me not to stand near her counter when I was already a good 4 feet away. Moreover, she made a derogatory comment about my nationality, which I won't repeat here. I chose to ignore it since my primary concern was getting my watch fixed.Secondly, after she finished helping the other customer, she informed me that it would take a while to replace the watch pins because they were all mixed up. I kindly replied, No rush

Bay always have nice and good quality supplies. One catch was when I bought a gift for a 3 months old baby , the lady didn’t check it said it’s 3 items and she put the pans away. I didn’t noticed it until they opened the gift. They should know better infant kids are more than one items.

Scam alert. They dangle a 20% off sign up for HBC MasterCard" but you don't get approved then and there. Everything is "pending review". So they lure you in with a 20% off promise only to have your application take a few days to be approved. So no discount but they get you to sign up for a credit card. If your credit score is 880/900 and you earn 6 figures

They never have anything exciting going on throughout the year. The staff are hard to find when I need them, even when they are not busy. The store corners are dirty and unorganized. You feel like you are in your grandma's garden (that is not taken care of properly). Definitely due make-over, in my opinion.

Good atmosphere. nicely displayed items. clean store probably has everything you need