Tower Cleaners - Royal Oak

Great service and friendly staff! Quick and all stains were removed.

It does what I need and the price is right. One has to organize to go between 10am to 6pm. That is the only issue for me as I prefer early morning.

Fast and efficient. 2 suits and 2 shirts cleaned bang in time as promised.

I take my work pants including native african wear to them for dry cleaning. Absolutely no complaints. They do a terrific job and deliver on time.

Store wasn't open even though the hours that it should be. Pick up process was a little annoying.

Always great with friendly service!!Would be nice to get a bit of a discount for weekly/bi-weekly drycleaning.

I had to travel in 2 working days and needed m clothes but I dropped off late and couldn't meet delivery times before my trip. Without charging extra they got all my clothes ready in 1 work day. I picked up on Saturday all perfectly done

Dropped off a comforter for dry cleaning. It came back clean and smelling great. The only issue I have is that they didn’t contacted me when it was ready. They said they only call after 3 months.

We dry cleaned our outdoor cushions for our sectional. They returned the cushions is perfect condition 5 days in advance. They are beautiful again

I took in a $300 Columbia jacket to get cleaned about a month ago at this point. Not only did someone physically have to search for my jacket because the employee put in an incorrect name & phone number, but the toggles that close the hood portion up were missing. I phoned them to let them know and everyone I spoke to was absolutely useless. I posted about my experience here. The following day (Monday) I received a call from Tom (I’m guessing a manager) who left a voicemail apologizing and saying he’d replace the missing pieces for me from Columbia directly but he needed me to bring the jacket in so he could figure out what needed to be ordered I’m presuming. In good faith, I took the bad review down. After that point, they stopped caring & ignored me again. I phone him back a week later and here I sit, nobody calling me back. My husband called the location and was given another number to call. The guy there said they had replacements but they weren’t Columbia brand so not at all what I was told would happen by Tom. I don’t want a generic replacement part, I’m asking for my replacement from the company, I think it’s a fair request considering it was them that lost it. This guy had no idea what to do so he said he’d have Tom or Dan phone us. That was this past week and here we still are, over a month later, with no communication and no replacement toggles for my jacket. At this point, I give up. I’m going to have to go through all the trouble of contacting Columbia myself and paying out of pocket for the replacement pieces. I regret taking my jacket here and don’t recommend anyone do either. Horrible customer service and no follow through. Very unprofessional & difficult people to deal with.