Westdale Car Service

I came here with my Audi that had a slew of problems. After some great work and reasonable prices I walked outta here with a running car. Great bunch of guys! Very knowledgeable staff! Highly recommend!

Very impressed the owners, Kim and Chris are knowledgeable, helpful and friendly. The quality of repair is exceptional. When you take your car in it’s fixed the first time usually the same day this has become my regular mechanic and I have no intention of changing.excellent service!

Update - May/15th/2023: Still the best!!! I've been a customer for years. After a very poor experience at a lube shop a few years back, I 'woke up' and started having Westdale do my oil changes and maintenance as well. I've never been disappointed. Thanks Chris and staff.May/ 2022: This is simply the best shop I've ever had work on my cars. I've been a customer for a number of years now. This is my favourite anecdote: My Impala had a dead battery and I had CAA come by to boost it. The CAA operator said I needed a new battery. When driving it over to Westdale I noticed the car wasn't shifting normally. I reported all of this to Chris and headed home. I live nearby and yet I got a call within 30 minutes of arriving home telling me I could come and pick up the car. Chris informed me that I didn't need a battery that all they needed to do was clean the battery terminals. Once that was done he test drove the car and reported that everything was working fine. I happily paid their fee ( I think it was a 1/2 hour). I've always found Chris and the gang completely honest and straight forward. Their fees are beyond reasonable when compared to other shops I've dealt with. I recommend them beyond the highest rating here. Thanks Chris et al.

DO NOT GO THIS SHOP! The staff is mean and dishonest.In my first year at McMaster U, my 2009 Honda Accord has a knocking sound and show engine warning sign. I called CAA towed the car to this shop because google review mark is good. They said they will do a inspection and give me a quote later, it took them entire week to call me back, and they told me my entire engine is damaged and need to swap a used one from other used car, and the quote of parts plus labor is about $7,500 plus tax! I bought the car for only $8,000 and you told me need $7,500 to repair? So I decided to do the repair some where else, the staff told me I need to tow the car away immediately otherwise they will charge me high parking price. Then they started to suggest me to sell the car as part to them for $1000. I think that price is too low and start contacting other repair shop, since it's near Christmas most shop are not available to take any new car, then I came back to the staff and ask what's the highest price they can buy my car, the staff said $750! I was very shocked and asked isn't that $1000? The staff said they change their mind, and if I didn't sell the car to them or tow away, I'll be charge for $50 a day for the parking. That staff is mean, dishonest, bossy, he tried to use all the methods to let you take their unfair offer, back then I was just a first year student and been cracked by this terrible shop, sold my first car for only $750, manipulate by that staff.

First time I went they severed my ABS replacing the tires and didn't fix it. Then they replaced my catalytic converter, but were really poor at communicating the price. First it was 600 parts and labour, then 1700. But the 1700 was the price of the part without tax and labour and I was not informed of that. So I showed up and had to pay 2200. Not good service.

These guys are legendary. So helpful. I had a last minute request for an issue and they were able to accommodate me and provide advice all along the way. Also great price!

They did my wheel alignment and did it good so far.

Great service. The work done on the car was well done. I would certainly use them again. And they seem to have a steady stream of regulars. They're very understanding of scheduling needs, thank you!!

Great local shop, Kim was friendly, and the mechanics were great! Highly recommend !!!Thanks guys :)

I've been going to this shop for years. Recently had new tires put on. Quick service, friendly staff and good pricing