GoodLife Fitness Prince George River Point Landing

Great gym for the equipment. Terrible gym for management and hours. Never seen a gym run through staff so quickly. Never attempt to go for 5am. Staff sleeps in and then jokes about not showing up at the front desk cause they don’t care. One of the only GoodLife I have ever gone to that isn’t 24/7 or at least has key fob entry so you can go in on holidays. Every other gym in prince George is open except for this one because nobody wants to work there or accommodate there clients

It would be 1 start but I like the staff, the lack of other stars is because goodlife refuses to adjust hours to accommodate members needs

Great facility, good equipment and great staff. I'll gladly change my rating to five stars when the hours get put back to late. I joined under the impression that it would follow the lifting of the covid restrictions but the gym is still mostly useless to me on weekdays.Edit: after talking to the manager i was able to get a solid date for the extended hours as well as pausing my account until that time. Thank you again for the quick and easy response.

Cancelled the membership after Pandemic, and it never open back to 24/4. Rejoined since it's reopened back to 24/4 recently, but had to pay more than before. (Joined the gym from day one before it opened). Still hoping it will open 24/7.

Way too much cardio equipment. Terrible gym atmosphere. Would not recommend.

I enjoy all the equipment at this gym. Staff is friendly and all that kind of stuff. The hours are outrageous. It is NOT a 24 hour gym like it says it is. It closes before any other gym in Prince George. Is the ONLY GYM CLOSED during long weekend holidays. In my opinion the hours of a gym is most important to the paying member. Very disappointed and will be relocating to a gym with better hours and a gym who stands by their advertising.

Unreliable hours, unless you have nothing better to do but work around there hours, find an actual 24 hour gym. Update - I appreciate your response, but unless your open a few hours earlier or even a few hours later on the weekend, anyone working a normal job has absolutely no opportunity to use the facilities on the weekend. I could be wrong, but i would think more people would be interested in being able to make it to the gym before or after work on the weekend, than at 2 am on a Wednesday.

The facility and the front desk staff are quite lovely. However it was a very poor experience with the general manager Brianne Krause who is certainly under qualified for this position and has no customer service skills and makes the overall experience unpleasant.

I booked the appointment to know about the gym and membership. But the day when I showed up, I got to know that the person is occupied and can't attend. This really went downhill as then whats the point of the appointment. Right? But then comes Kassey who took the situation in her hands and took time to address me and my friends. She told us about the gym and membership. She was thorough in her stuff and despite being the only one available at the front desk she managed the time perfectly and answered to our queries. The customer service skills of Kassey is top notch. She definitely defused the situation and made us get the membership. That's what good customer service skills can do.Kuddos to Kassey. Management should have more staff like her.

Pros - Electrical dry sauna, shower booth, clean environments, focused and welcoming gym members, anf the staffs. Good parking lot and location. Nice open space. Towel service. Tanning bed. Massage chairs and water jet massage bed. Fitness classes.Cons - Sauna set temp could be a little higher.One of the best gyms in town.