Queensway Carleton Hospital Emergency Room

After sitting for 3 hours waiting to get an x-ray bc the previous one done looked like a crack in my hip & they called the next day asking me to come in to re-x-ray my hip. I was told I wouldn't have to wait & all I needed to do was report to ED & they would sent me to X-Ray Department. Yet that's not what happened, I waited 3 hrs in pain as I have other medical problems & severe chronic disease & pain. I asked when would I be sent? The nurse picked up the phone asking if they do that, the answer must have been yes. My name was called another nurse took my vitals & asked why I was there. Again, I told her & asked when would I be going to x-ray. Then she said well there is a wait out there & you'll have to wait to be called

By far the slowest hospital experience in Canada, why are our tax dollars wasted on such a garbage service

My husband was admitted to the ER with severe chest pains. The total wait time in the ER was about 6-7 hours. He was triaged right away, saw a nurse for blood work about 1 hour later then was able to actually see a doctor about 4 hours into our waiting time. The experience was long and tiring, however, the service and attention to details by the nurses and doctors was FANTASTIC. He was admitted right after his 4th testing and was well treated right through to when he was being discharged. Thank you to all the staff, nurses and doctors who helped my husband get better! We appreciate everything you guys do!

Thank you to every single healthcare professional who helped my partner after his bike crash on Saturday, May 13 and then again on Monday, May 15. While it did take six hours (two hours when we were called back), you were all helpful and your decision to show up as kind and empathetic made such a difference. We both are grateful for the level of care he received.

Super long wait times and short staffed. But great nurses and staff, kind and professional- they’re doing the best they can in the circumstances. Some of the registration staff is a little rude though.

I went here for a bad and persistent post lumbar puncture headache.I was seen quickly by triage and registration, and was given a room with a bed to lie down in. The nurses were all supportive and polite. The doctor I saw was very kind and knowledgeable and took my concerns seriously, and comforted/reassured me when I started to get anxious. The wait to see the anesthesiologist was long (~6h), but I knew that's the nature of the ER right now, and it's not something they can do anything about. The anesthesiologist was very professional, knowledgeable, and kind, and helped me make an informed decision. As I decided to give it some more time given the pain had improved, he let me know that I am welcome to come back the next day, that the best time would be during the day as they have more anesthesiologists at that time, and that he would leave a note for the daytime anesthesiologists.Overall a very positive experience, they were there when I needed it and I am very grateful for the positive, polite, and professional attitudes from all staff. It made an otherwise stressful and anxious time much more tolerable.My only note is having a water cooler in the ER would be helpful - I felt bad when I asked for water and the nurse had to leave for a few minutes to get me some.

Worst emergency service ever. Waiting to see doctor for more than 10 hours. Just got Tylenol for every one or two hours to reduce pain. Worst service of canada.

14 hours and counting… telling people after waiting 13 hours that they just need to go home and rest with Advil.

Sat waiting for a doctors with my two year old while he screamed coughed and cried for four and a half hours asked if someone could get me a sandwich since the two year old hadn’t eaten since 2 (this was at 7pm) and was told rudely that a doctors will take as long as it takes and that she would send a nurse in and hour and a half later with every one looking in out room ignoring us we walked out. Horrible hospital had a women bleeding from her nose sitting in the waiting room just as long as us she was just getting a room after sitting in the hall for 2+ hoursGod awful experience never going back I would rather bleed out then be brought here

Too many nurses no doctors all they doing is chating about personal life. Complete patient neglect. Not checking up on patients asking if needing food or water like a humane human being would. We are paying people many nurses to sit and not work. Axe many nurses bring in more doctors.